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What Does the Post Crash VC Market Look Like?

Both Sides of the Table

We could talk with customers, meet the entire management team, review financial plans, review customer purchasing cohorts, evaluate the competition, etc. We have a team of 7 in San Francisco (a counter bet on our belief that the Bay Area is an amazing place.) In 2009 we could take a long time to review a deal.

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Q1 2024 Portfolio in Review

Version One Ventures

Shippo announced Addresses API , a fast reliable solution for validating, parsing and storing customer addresses. This address management solution helps make sure the right package gets sent to the right address, while giving customers a world-class shopping experience. Qvin ’s Q-Pad received FDA Approval as a diagnostic menstrual pad.

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Evolving Customer Needs – Not Technology – Drives Disruption And Innovation

YoungUpstarts

by Suman Sarkar, author of “ Customer-Driven Disruption: Five Strategies to Stay Ahead of the Curve “ The rise of the smartphone, fast fashion, and ride-sharing. Disruption is, in fact, driven by changing customer needs – and that only those companies that truly understand their customers can succeed.

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Praying to the God of Valuation

Both Sides of the Table

I would see Marc Benioff in the line for Starbucks at One Market in San Francisco and probably few could pick him out of a line up then. In those years I learned to properly build product, price products, sell products and serve customers. Steve Jobs still walked from his house on Waverly to the Apple Store on University Ave.

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6 Customer Success Secrets

Guy Nirpaz

In the 2nd annual customer success summit last month in San Francisco, I’ve introduced the Customer Success Manifesto. The Customer Success Manifesto should be viewed as 6 rules for great customer success. Customer Success Summit: Customer Success Manifesto from Totango on Vimeo.

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No Such Thing As A Free Meal? Employers May Be Prohibited From Offering Free Food To Workers

YoungUpstarts

As free meals have become the norm at technology companies, an unexpected byproduct of such a perk is the decreasing customer base for local restaurants. In an attempt to thwart this trend, Mountain View and San Francisco have proposed local rules and ordinances aimed at putting an end to employer-provided free meals.

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It's time for lean philanthropy: a case study

Startup Lessons Learned

Since then, in about 3 months, we’ve fed over 170,000 people and injected over $1mm into the local economy in San Francisco and Detroit. I was in the group due to my involvement (with Brent Summers) in launching GiveLocal, a site where customers could support their favorite restaurants through COVID lockdowns by buying gift cards.

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