article thumbnail

6 Customer Journey Mapping Examples: How UX Pros Do It

ConversionXL

Customer journey mapping is a widely used and impactful technique that can help you make better product, marketing, UX, and merchandising decisions. However, like other UX research techniques (including user personas ), there’s some vagueness and obscurity around how to actually create customer journey maps. Moments of Truth.

Customer 130
article thumbnail

Why Video Marketing is Underrated (and How to Use it to Your Advantage)

Duct Tape Marketing

Why Video Marketing is Underrated (and How to Use it to Your Advantage) written by Guest Post read more at Small Business Marketing Blog from Duct Tape Marketing Today is guest post day here at Duct Tape Marketing and today’s guest is David Preston – Enjoy! But video brings it to life. photo credit: Andrew* via photopin cc.

Video 75
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

[White Paper] Social Media Newsroom – A Snapshot Of Your Brand

YoungUpstarts

Journalists, customers, and other influencers use your website and online pressroom to find information about your company. Then there is the matter of all press material – material that not just the press are interested in, but also bloggers, influencers, and customers. Download the rest of this white paper here.

article thumbnail

How to Create a Marketing Playbook for Consistent Campaigns

ConversionXL

They map out a repeatable process to avoid chaos and confusion in your team and with customers. This consistency creates familiarity, breeding trust that turns prospects into customers and customers into advocates. So, how can marketers align every department for a consistent customer experience? Positioning.

Campaign 149
article thumbnail

Technology is The Key to ESG Transparency for Nonprofits

Board Effect

Download our white paper “Understanding ESG for Nonprofit and Non-Governmental Organizations” to discover the risks and benefits of adopting and ESG strategy, and how to measure the impact of your ESG efforts. Training can be recorded and stored for board members to use at their convenience.

article thumbnail

Beyond SEO: How To Bring People To A Business Site

YoungUpstarts

It makes customers feel valued and rewarded. Consider creating a series of brief instructional videos to promote via email. Pick a satisfied customer using the product you want to promote the most, and co-author a story about your business relationship and how you help them succeed. Try PPC Campaigns. Post Reviews Prominently.

SEO 153
article thumbnail

7 Strategies For Brand Leadership Through Influencers

Startup Professionals Musings

You too can become an influencer through social media, videos and blogs, and people will follow you on what to buy, what causes to support, and who to vote for. I still see too many aspiring business leaders highlighting their technology, product features, and price, more than customer value and usability.