Startup Professionals Musings

JULY 25, 2021

In a classic book, “ Disruption by Design ,” by the renowned innovation consultant Paul Paetz, I found a list of common patterns and recognizable attributes that I like, called disruption fingerprints. Facebook built the social media market before customers even knew they needed it.

Non-Compete 394

Non-Compete Technical Review Forecast Social Media 394

Startup Professionals Musings

JUNE 2, 2023

These historically have included work-at-home, restaurants, telemarketing and social-service providers. On the Internet, I am wary of one more search engine provider, clones of existing social-media sites, and yet another new dating site. You need a big differentiator in these arenas. Huge ramp-up time and money required.

New York City 246

New York City Silicon Valley Bootstrapping Technical Review 246

Startup Professionals Musings

JUNE 5, 2019

With the advent of instant communication and social media, customer service starts at the first hint of interest by you, and never ends for repeat customers. One bad customer experience will kill not only one customer, but many future ones, who hear the message via social media and friends. The world has changed.

Customer 211

Customer Social Media Metrics Technical Review 211

Startup Professionals Musings

JANUARY 18, 2020

They couldn’t possibly understand the new social media culture, new technologies, or have the determination to beat their younger counterparts in the market. Software and hardware development architects and designers. Yet credible reports on current trends tell us just the opposite. Marketing and sales to Gen-Y customers.

Advisory Board 312

Advisory Board Startup Dividend Angel Investor 312

Startup Professionals Musings

AUGUST 4, 2019

They skimp on the design of their website, procrastinate on the rollout to make sure the product is perfect, and get so excited about technology features that they forget about creating value for customers. Don’t dumb it down for social media. They will call you back.

Marketing 244

Marketing Entrepreneur Technical Review Social Media 244

Startup Professionals Musings

NOVEMBER 17, 2018

Today, in this age of pervasive social media and two-way communication, the focus needs to get beyond demographics into personalities. As a popular strategist in the areas of customer experience design and innovation, Webb knows. Customer personalities define customer experience, and sets what they love, and what they hate.

Customer 252

Customer Social Media Media Employee 252

Startup Professionals Musings

SEPTEMBER 7, 2020

These historically have included work-at-home, restaurants, telemarketing and social-service providers. On the Internet, I am wary of one more search engine provider, clones of existing social-media sites, and yet another new dating site. You need a big differentiator in these arenas. Huge ramp-up time and money required.

New York City 315

New York City Silicon Valley Startup Bootstrapping 315

Startup Professionals Musings

APRIL 4, 2015

Social media is so pervasive in today’s world that every entrepreneur believes instinctively that they know how to use it for their startup. When it comes to social media for your business, expect a high learning curve, but rest assured it’s not rocket science. Top social networks are Facebook (1.2 billion users).

Social Media 120

Social Media Media SEM Startup 120

Startup Professionals Musings

MAY 6, 2020

Your new car is a pleasure to drive, online shopping takes out the pain, and social media makes connection to old friends fun. One way to adapt your mindset to appreciate change is to reflect more on those cases where change has made your personal life better. Spend more time outside the business, looking for trends.

Agile 310

Agile Social Media Reputation Restful 310

Startup Professionals Musings

FEBRUARY 23, 2018

Simply defining yourself as a marketing specialist, designer, or project leader minimizes the stigma of the consultant role. Use social media for more visibility. A client relationship suggests that the consultant is in charge, whereas the customer designation recognizes the more modern model of the customer in control.

Silicon Valley 140

Silicon Valley Social Media Software Review Leadership 140

Startup Professionals Musings

MARCH 29, 2021

New generations of customers respond better to the “ participative ” approach, where they get to provide input via social media and the Internet. You should be constantly trying new approaches via social media and online, and asking for feedback and input from influencers and customers.

Customer 420

Customer Marketing Social Media Campaign 420

Startup Professionals Musings

AUGUST 14, 2021

With the advent of the Internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. As well as phone support, customers expect you to accept mobile messaging, and provide quick responses via social media and multiple Internet websites.

Customer 427

Customer Social Media Public Relations Internet 427

Startup Professionals Musings

FEBRUARY 24, 2017

Shape your business by design, not by default. Focus on your passion and your vision of what you want to accomplish, and make that come alive in the design and delivery of everything you do. Use visibility and social media to pull clients in. Picking a niche is another good way to focus.

Differentiation 141

Differentiation SBA Social Media Dividend 141

Startup Professionals Musings

OCTOBER 25, 2019

As disruption examples , the rise of ride sharing, e-commerce, and social media were clearly driven by changing customer trends, more than technology. Speed up both the new design and the supply chain. Most companies take too long designing new products and services. Customers don’t wait today.

Customer 136

Customer Indiana Technical Review Revenue 136

Startup Professionals Musings

AUGUST 12, 2017

They skimp on the design of their website, procrastinate on the rollout to make sure the product is perfect, and get so excited about technology features that they forget about creating value for customers. Don’t dumb it down for social media. They will call you back.

Marketing 188

Marketing Technical Review Social Media Technology 188

Startup Professionals Musings

AUGUST 2, 2019

Most other new vehicle designers have suffered a similar fate. Keep the motivation level high for all constituents through internal and external marketing, social media, and events. Due to qualms of customers and governments, he sold less than 30,000 of the devices over the next five years.

Technical Review 226

Technical Review Leadership Portfolio Matching 226

Startup Professionals Musings

DECEMBER 23, 2020

Much has been written about product design, but designing the total experience from the front rarely happens yet. In the classic book, “ X: The Experience When Business Meets Design ,” Brian Solis details how to design the whole experience, rather than just the product. Make user-centered design processes iterative.

Customer 376

Customer Bandwidth Design Social Media 376

Startup Professionals Musings

DECEMBER 5, 2014

They skimp on the design of their website, procrastinate on the rollout to make sure the product is perfect, and get so excited about technology features that they forget about creating value for customers. Don’t dumb it down for social media. They will call you back.

Technical Review 259

Technical Review Technology Marketing Entrepreneur 259

Startup Professionals Musings

OCTOBER 26, 2018

Too many founders still focus their product design and selling efforts only on direct paybacks to the customer. Use social media and the media to build demand for change. Incent your team to continually think “outside-the-box.” The change must also include long-term benefits, as well as short-term.

Marketing 231

Marketing Demand Campaign Differentiation 231

Startup Professionals Musings

JUNE 19, 2013

They skimp on the design of their website, procrastinate on the rollout to make sure the product is perfect, and get so excited about technology features that they forget about creating value for customers. Don’t dumb it down for social media. They will call you back.

Marketing 258

Marketing Startup Technical Review Social Media 258

Startup Professionals Musings

NOVEMBER 1, 2014

They couldn’t possibly understand the new social media culture, new technologies, or have the determination to beat their younger counterparts in the market. Software and hardware development architects and designers. Yet credible reports on current trends tell us just the opposite. Marketing and sales to Gen-Y customers.

Entrepreneur 266

Entrepreneur Advisory Board Dividend Angel Investor 266

Startup Professionals Musings

JULY 9, 2022

Social Media. Social networks like Facebook, Twitter, and LinkedIn manage communities comprised of millions of people worldwide. Every entrepreneur needs to leverage social media for better marketing, requirements, and customer service. Gamification.

Technology 334

Technology Social Media Cloud Retention 334

Startup Professionals Musings

OCTOBER 22, 2018

These historically have included work-at-home, restaurants, telemarketing and social-service providers. On the Internet, I am wary of one more search engine provider, clones of existing social-media sites, and yet another new dating site. You need a big differentiator in these arenas. Huge ramp-up time and money required.

New York City 202

New York City Silicon Valley Bootstrapping Technical Review 202

Startup Professionals Musings

NOVEMBER 19, 2022

With today’s interactive social media and the real-time Internet, both customers and employees see inside your company easily, so you can’t hide your real company culture. It’s purposely designed, leveraged, and honed to be nimble in addressing change, customers, and integration of purpose with business value.

Social Media 298

Social Media Employee Matching Hiring 298

Startup Professionals Musings

OCTOBER 22, 2016

Today, in this age of pervasive social media and two-way communication, the focus needs to get beyond demographics into personalities. As a popular strategist in the areas of customer experience design and innovation, Webb knows. Customer personalities define customer experience, and sets what they love, and what they hate.

Customer 120

Customer Social Media Media Employee 120

Startup Professionals Musings

JULY 8, 2023

The hurricanes in the Gulf, the wildfires in California, and the monsoon floods around the world, all suggest that real opportunities for change are needed in climate control, forest management, and building design. I hear this term every day, wrongly applied to new social media site, or a new productivity tool.

China 295

China California Government Global 295

Startup Professionals Musings

DECEMBER 25, 2015

Much has been written about product design, but designing the total experience from the front rarely happens yet. In a new book, “ X: The Experience When Business Meets Design ,” Brian Solis details how to design the whole experience, rather than just the product. Keep users engaged throughout design and development.

Design 120

Design Product Bandwidth Social Media 120

Startup Professionals Musings

APRIL 29, 2023

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. Even artisan-based services, like graphic design and writing good ad copy, have innovative processes and principles. Capture your “secret sauce.”

Intellectual Property 278

Intellectual Property Social Media Business Model Employee 278

Startup Professionals Musings

JULY 24, 2020

But customers today are fickle, instantly aware of every new alternative, due to the Internet and social media, and not afraid to change. Focus on innovation in the design of your delivery and service, as well as your product. Appeal to all your customer senses all of the time.

Honduras 340

Honduras Nepal Social Media Employee 340

Startup Professionals Musings

JULY 18, 2015

A client relationship suggests that the consultant is in charge, whereas the customer designation recognizes the more modern model of the customer in control. It’s time to adopt your customer’s favorite mode of communication, whether that be texting, phone calls or social media, and not limit responses to office hours.

Startup 120

Startup Software Review Social Media Curation 120

Startup Professionals Musings

NOVEMBER 27, 2021

I’ve also known startups who have worked for months on the infrastructure of their business – front office, manufacturing, product design, marketing, personnel, and sales – then started work on a web site in parallel with their “grand opening.” Two months later they still didn’t have a web site, and didn’t have a customer.

Web 349

Web Viral Naming Internet 349

Startup Professionals Musings

JANUARY 28, 2023

It all starts with a customer perspective to uncover problems and frustrations, and then design solutions from the customer backward. There is also the wealth of social media digital tools, like Facebook, Twitter, and Yelp, which allow feedback, engagement, and collaboration with customers like never before.

Flash 320

Flash Incubator Social Media Matching 320

Startup Professionals Musings

FEBRUARY 11, 2023

Re-live that moment of inspiration that resulted in an innovative design and implementation for your product, and is now providing you with a sustainable competitive advantage. New business models that provide an ongoing revenue stream, or a secondary stream from advertising, raise your margins and can give you some additional satisfaction.

Sweat Equity 296

Sweat Equity Startup Salary Viral 296

Startup Professionals Musings

AUGUST 3, 2020

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. Even artisan-based services, like graphic design and writing good ad copy, have innovative processes and principles. Capture your “secret sauce.”

Intellectual Property 436

Intellectual Property Social Media Business Model Employee 436

Startup Professionals Musings

NOVEMBER 8, 2014

These historically have included work-at-home, restaurants, telemarketing and social-service providers. On the Internet, I am wary of one more search engine provider, clones of existing social-media sites, and yet another new dating site. You need a big differentiator in these arenas. Huge ramp-up time and money required.

New York City 254

New York City Silicon Valley Bootstrapping Technical Review 254

Startup Professionals Musings

DECEMBER 25, 2021

In my role as an advisor to startups, I often have to remind entrepreneurs to think more like sales people from day one, in finding a real problem to solve and designing the solution. That’s why Steve Jobs spent as much time on “insanely great design” as technology, and marketed to customer emotions.

Customer 340

Customer Sales Business Model Social Media 340

Startup Professionals Musings

OCTOBER 17, 2020

The hurricanes in the Gulf, the wildfires in California, and the monsoon floods around the world, all suggest that real opportunities for change are needed in climate control, forest management, and building design. I hear this term every day, wrongly applied to new social media site, or a new productivity tool.

Customer 417

Customer Startup China California 417