Make it Easy – and Improve Your Business

No, I am not showing you a photo of this guy’s (my son, of you must know) legs. See that blue line? That may be the one of the most simple ways I’ve ever seen to boost customer satisfaction.

My son and I went to our local Wegman’s to pick up our groceries. If you know Wegman’s, it’s not exactly a small store. There are a ton of aisles – and a ton of distractions!

The folks at Wegman’s know this, so they painted this blue line on the floor for customers to follow upon arrival to pick up their orders.

Come on, how simple is that?

Now, I know we don’t all own grocery stores here. But what can you do to make your client’s experience the most simple, and worry free experience?

Make it easy. That’s what your customers need.

Comments

2 thoughts on “Make it Easy – and Improve Your Business”

  1. RX Marine was established in 1996 in Mumbai, India; as chemical manufacturing company catering exclusively to the needs of the marine industry. In a short span of 12 years the company has established itself as one of the leading wholesale suppliers of a wide range of chemicals for – Marine industry internationally – and other local industires and plants. Our client list bears testimony to this. The RXSOL policy has its foundations on two pillars of strength – a continuous investment in research and development to deliver premium quality products and a commitment to service.
    Degreaser

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