YoungUpstarts
APRIL 15, 2015
In addition to this great program, LUX* Maldives implemented an Instant Recognition Program. Everyone had to embrace the service improvement mindset — engineering, ground staff, the technical crew, registration and sales, people at the counters, people at the gate area, people on the aircraft. Emphasize service with new hires.
YoungUpstarts
OCTOBER 11, 2012
But the competition in global tourism is intense, with the Maldives, Seychelles, Bali, Phuket, Jamaica, Bahamas, and many other locations offering sun and sandy beaches. Each new hire either makes your culture stronger or makes your challenge to build a great service culture a little harder. Unite under one vision.
Occam's Razor
JUNE 28, 2010
Wong is the award winning Commerce '77 Teaching Fellow in Marketing at Queen's School of Business (and an awesome speaker, you should hire him for your next event !). Market Size (is that share of a market the size of Maldives or China?). Professor Ken Wong's Magic Potion. Both share and size are important.
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