A Smart Bear: Startups and Marketing for Geeks

article thumbnail

Tech Support *is* sales

A Smart Bear: Startups and Marketing for Geeks

If this is your attitude, your conception of tech support is completely backwards and you're missing out on important channels for marketing, product development, and sales. Yes, I'm flagrantly paraphrasing the legendary Kathy Sierra , but the idea applies as much to tech support as to product development.).

article thumbnail

How a startup should leverage a personal assistant

A Smart Bear: Startups and Marketing for Geeks

A virtual assistant (VA) is a remote worker hired to complete tasks you should not be doing as the founder of a startup. There are two key points during the life of your startup where your life will be much easier if you use a virtual assistant (VA): While proving out your product/market. After your product launch.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Smart Bear Live 8: Edwin from MeetingKing.com

A Smart Bear: Startups and Marketing for Geeks

You have your general management meeting and in your general management meeting you talk about product development, about marketing and about finance. So again, none of this is me trying to say what you should do for product development, in fact, or what you should write in code in fact. Edwin: I know.

article thumbnail

The unfortunate math behind consulting companies

A Smart Bear: Startups and Marketing for Geeks

Maybe hire an employee for $30 per hour and re-bill them at $60. Suppose you hire an employee at $60,000/year. And let’s suppose you want to allocate just a little time for career development. Employee turnover becomes more common, so you’re permanently in hiring mode. Easy money, right? Double is nothing.

America 330