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Social Customer Service Metrics: 3 Case Studies

Duct Tape Marketing

How has marketing changed thanks to social media? The burger franchise is all about social media for marketing and customer service. Online Marketing Specialist, Kenneth Westling, identifies three facets of the Five Guys social media campaign that contribute to its success: Prioritizing customer service. photo credit: Flickr.

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Raising Capital? 3 Tips for Entrepreneurs – Part 2

Scott Edward Walker

By getting-out and attending conferences and meet-ups; by blogging; by reading and commenting on other blogs; and by engaging on Twitter and other social media sites. Tips #3: Unless You’re Raising $750,000 or More, Issue Convertible Notes. What about issuing shares of common stock? By banging on doors.