A Smart Bear: Startups and Marketing for Geeks

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How do I figure out who my next important hire should be?

A Smart Bear: Startups and Marketing for Geeks

So, a technical founder decides she needs another developer, or a sales-oriented founder decides she needs another sales person. You hire a super-effective VP of Sales , would that 10x sales in the next 12 months? (If Founders typically revert to whatever they’re already expert in, and decide they need more of that.

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Why “saving money” and “ROI” are probably the wrong way to sell your product

A Smart Bear: Startups and Marketing for Geeks

.” The software development department has a budget for tools and different companies have different ways of arguing internally for expanding that budget — you have to match those constraints regardless of “value delivered.” ” The marketing department might be willing to pay for services but not for tools.

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Startup Therapy: Ten questions to ask yourself every month

A Smart Bear: Startups and Marketing for Geeks

Evidence" means emails and Tweets and testimonials that use those words exactly; otherwise you're likely interpreting their feedback to match your expectations. (I What one thing is most responsible for preventing sales? What's one thing you could do to get more feedback from customers, potential customers, or sales you've lost?

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Improving the worst experience

A Smart Bear: Startups and Marketing for Geeks

But it doesn’t matter who’s responsible for what — the real problem is that we were a bad match and we both wasted time, money, and reputation. If you liked that, you'll probably like these too: Tech Support *is* sales. Sign up for AppSumo 's daily deals specifically for web geeks & entrepreneurs. Tweet. -->.

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Scaling by “delegation” isn’t good enough

A Smart Bear: Startups and Marketing for Geeks

That matches well with the life of a 20-something — fueled by the energy of youth, too young to be jaded, with no financial or social dependents. Founding a company is a selfish act. It will consume every waking moment for the next 1-10 years. It’s an act of defiance and irreverence towards competitors and the status quo.

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Tech Support *is* sales

A Smart Bear: Startups and Marketing for Geeks

If this is your attitude, your conception of tech support is completely backwards and you're missing out on important channels for marketing, product development, and sales. We've all been jarred by someone's voice not matching their picture. Tech support is sales. Simple: Our tech support was sales. That's sales.

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When being an “expert” is harmful

A Smart Bear: Startups and Marketing for Geeks

In fact, it will strengthen your pitch because it will match their expectations and therefore mitigate any worry that you don’t ‘get it.’&#. Use that rolodex to set up meetings and sales calls, but don’t assume you know what they’re going to say. “OK, I will!&#.

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