Startup Professionals Musings

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Why You Need Tools And Analytics For Employee Metrics

Startup Professionals Musings

Use data analysis and metrics to measure for results. Efficiency in the workplace is the time it takes to do something, but it can ignore work quality and customer impact. Employees are often ineffective because they don’t care about their work or because they don’t possess the skills to contribute. Subjectively measuring employee engagement.

Analytics 245
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10 Metrics To Drive Your Annual Business Review

Startup Professionals Musings

What I’m talking about here is a level of discipline and skill necessary to collect and analyze the relevant business data, known as metrics. As the end of the year approaches, it’s a good time for every startup to assess the metrics, technology, and platforms they’re using to manage the business. Cost of customer acquisition.

Metrics 252
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6 Metrics On How Well Your Business Is Driving Demand

Startup Professionals Musings

You need to track what content is resonating with your prospective customers, through metrics including submit rate by content offer, elasticity, velocity, cost, and ultimately revenue by content program. Metrics which must be tracked include number of leads, conversion rates by lead stage, velocity, growth rate, and total lead database size.

Demand 256
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8 Ways To Ensure Customer Interactions Are Memorable

Startup Professionals Musings

For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees. Incentives should be a combination of metrics and recognition to highlight results. Incent and reward employees who delight customers.

Customer 369
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10 Ways Owners Often Jeopardize Their Business Growth

Startup Professionals Musings

Some chaos is normal in every new business, but many wait far too long before they install metrics based on “best practices,” and fail to attack obvious bottlenecks with a vengeance. Yet I still see expense budgets based on traditional channels, with no strict metrics on cost of customer acquisition by channel, or lifetime customer value.

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8 Tactics To Make You A Fearless Business Innovator

Startup Professionals Musings

Define realistic metrics to keep track of progress. You need metrics to incentivize the right team behaviors. Before you act, shut up and listen to employees, customers, and futurists. Take accountability for execution by enabling success through resources, attention, and care. If you can’t measure it, you can’t manage it.

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10 Questions To Lead You To Timely Successful Change

Startup Professionals Musings

Define hard (data) and soft (anecdotal) metrics on the change, as well as on the quality of your leadership. That means you have to start with assessing the current state against the same metrics, before you can assess progress or change. Make sure metric results are available to the team, to keep them motivated.

Metrics 387