Trending Sources

5 Customer Retention Metrics Your Business Can't Afford to Ignore

Fresh Inc.: The Staff Blog

Where customers are concerned, there are a few key things you absolutely need to know

Why Misunderstanding Startup Metrics Can Cost You Your Business

Both Sides of the Table

What are the re-marketing or retention cost assumptions? In a market less focused on hard metrics sales growth feels amazing and validating.

The one metric that matters

StartupCFO

If you’re an individual contributor at a growing company capturing lots of data, how do you know what metrics matter?

Engagement -> Retention -> Growth

Lightspeed Venture Partners

Growth without retention leads to the dreaded sharksfin curve. Conversely, as long as you have good retention, if you add good growth you will rapidly see overall usage increase. The problem with measuring and understanding retention is that by definition it takes time to measure. growth retention You have a leaky bucket.

The Hierarchy of Metrics

Duct Tape Marketing

The Hierarchy of Metrics written by John Jantsch read more at Duct Tape Marketing. Create metrics that serve priority objectives.

Magnificent Mobile Website And App Analytics: Reports, Metrics, How-to!

Occam's Razor

Mobile content consumption, behavior along key metrics (time, bounces etc.) And again, a custom set of metrics. Amazing, right? Step 2.

The most important metric for Customer Success

Guy Nirpaz

Daily Active Users – DAU is the most important metric for Customer Success and user engagement. Making the Metrics Actionable.

Conversion: The Most Important Internet Metric of All (Revisited)

abovethecrowd.com

Yet despite the remarkable power of this metric, it is alarming how few companies today truly understand conversion and how to optimize it.

How To Develop Your Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Opinions don’t get people back.

SaaS Math: Activation, Retention and Churn

StartupCFO

This week we’re talking about activation, retention and its polar opposite – churn. Easy come, easy go. Going back to our example.

3 Tips For Incorporating The Digital Marketing Metrics You Need

YoungUpstarts

Metrics You Didn’t Learn in School. When the ROAS metric is set, entrepreneurs should then calculate the lifetime value of each customer.

10 Metrics To Drive Your Annual Business Review

Startup Professionals Musings

What I’m talking about here is a level of discipline and skill necessary to collect and analyze the relevant business data, known as metrics.

How to Find Correlative Metrics For Conversion Optimization

ConversionXL

But how do you find these correlative metrics? What’s a Correlative Metric? Leading Indicators or Lagging Metrics. image source ).

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Opinions don’t get people back.

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Opinions don’t get people back.

How Startups Can Use Metrics to Drive Success

Both Sides of the Table

Having a set of metrics that you watch & that you feel are the key drivers of your success helps keep clarity. Retention / Churn.

10 Key Metrics To Take a Startup to the Next Level

Startup Professionals Musings

What I’m talking about here is a level of discipline and skill necessary to collect and analyze the relevant business data, known as metrics.

SSEBITDA – A steady-state profit metric for SaaS companies

A Smart Bear: Startups and Marketing for Geeks

Let’s think of this metric as  steady-state  profitability, which I’ll abbreviate SSEBITDA. Here’s a way to do it. Some say 3.

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Opinions don’t get people back.

Best Way to Track Customer Retention

Fresh Inc.: The Staff Blog

Dear Jeff, I own a fitness facility and obviously member retention is a major factor. Your retention rate for the period was 90 percent.

The Sales Metrics You Should Be Focusing On

Fresh Inc.: The Staff Blog

There is no shortage of sales metrics out there, but which ones are worth your time and attention?

3 Metrics You Aren't Tracking--But Should

Fresh Inc.: The Staff Blog

Then why don''t you spend more time using metrics to track--and then optimize--their talent? Here''s how to do it.

3 Rules to Actionable Metrics in a Lean Startup

practicetrumpstheory.com

First, what is an actionable metric? An actionable metric is one that ties specific and repeatable actions to observed results.

Lean 58

Startup Metrics

SoCal CTO

A post by Fred Wilson pointed me to Dave McClure's Startup Metrics presentation. Define what you need from a metrics and reporting standpoint.

A Primer on Startup Metrics – Which Analytics Tool to pick. - Startup Lessons Learned

klinger.io

Andreas Klinger #product #metrics #marketing Startup Lessons Learned. Primer on Startup Metrics – Which Analytics Tool to pick.

How to choose the right UX metrics for your product

Google Ventures

To make this work in practice it’s important to use the right metrics. Basic traffic metrics (like overall page views or number of unique users) are easy to track and give a good baseline on how your site is doing, but they are often not very useful for evaluating the impact of UX changes. The Goals-Signals-Metrics process.

Succeeding at the default metrics will kill you

The Startup Toolkit

Folks who know nothing about your business will evaluate it based on the default metrics: traffic & revenue. Accepting the default metrics is bad. The default metrics are dangerous because they compel you to scale prematurely and kill your company. Picking good metrics. Focus on retention. Focus on referral.

5 Ways to Improve Customer Retention

Fresh Inc.: The Staff Blog

Building these steps into your operations will help you to significantly improve customer retention and create significant value for your business. Here are five steps we recommended to increase customer retention: 1. But what can you do to make your customers stick around for the long haul? Improve customer "stimulation."

Design Staff ? How to choose the right UX metrics for your product

Design Staff

How to choose the right UX metrics for your product. To make this work in practice it’s important to use the right metrics. Goals.

4 Business Metrics You Can’t Afford to Ignore

Fresh Inc.: The Staff Blog

Here are four metrics your business can’t afford to ignore: Cost to Acquire Customers (CAC). Why do these two metrics matter so much?

5 Techniques Every Startup Can Use to Retain Customers

Up and Running

When you’re starting up, worrying about customer retention seems a million miles away. Customer retention needs to be woven into your business.

2 Web Metrics You Should Be Watching All the Time

Fresh Inc.: The Staff Blog

Dear Jeff, My partner and I constantly argue over two web metrics. So if it was me, I''d try to improve both metrics. seconds.

Marketplace KPI Dashboard

Version One Ventures

Overall Marketplace Metrics. Seller/Supplier Metrics. Buyer Metrics. Screen shot of Marketplace KPI Google Spreadsheet.

Metrics and Compensation for SaaS Inside Sales

For Entrepreneurs

Building for Success SaaS SaaS inside sales SaaS sales SaaS Sales Compensation SaaS sales management

B2B 13

How To Measure Your Content Or Social Engagement

Brandanew

However, there are still some key engagement metrics that you need to map to learn how to measure your content or social engagement. minutes.

Deep dive: Cancellation rate in SaaS business models

A Smart Bear: Startups and Marketing for Geeks

As a preamble to the metrics, it’s useful to know what you’re measuring and why it’s vital. How-To metricsLTV, my way.

You Are What You Measure, So Choose Your KPIs (Incentives) Wisely!

Occam's Razor

While there is a great deal of appreciation for the power of metrics/data, I've come to realize that Sr. It is a standard metric.

[Sponsored] The Money Is In The Metrics: Data Driven Decisions Form The Right Strategy For Growth

YoungUpstarts

Others data Extraprise metrics This concept, according to Extraprise , is seen as real time revenue optimization.

B2C 10

These CEOs Use Business Metrics on Their Marriages

Fresh Inc.: The Staff Blog

wondered: Could one apply business metrics to family life? Metrics force people to monitor progress and make corrections when goals aren''t met.

AARRR is from the Pirate’s Point of View

Market by Numbers

The order (and truly, the metrics themselves) are dependent upon your business model. The Pirate Says “AARRR&#. For B2C Free, Say RRAAR.