Steve Blank

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Building a Company with Customer Data – Why Metrics Are Not Enough

Steve Blank

Web startups are at real disadvantage here as founders may confuse web metrics, A/B testing and on-line surveys as the entirety of first-hand knowledge – for most web business models they are not. Metrics tell you that something is happening. Of course you need to collect metrics, do A/B testing and run online surveys.

Metrics 239
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Why Companies are Not Startups

Steve Blank

They measure their success on metrics that reflect success in execution, and they reward execution. These metrics stack the deck against a company that wants to invest in long-term innovation.). Our Investment Readiness Level is just one of those metrics.) Innovation metrics need to be predictive for the future.

IRR 335
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How to Raise Money – It’s a Journey Not An Event

Steve Blank

What most founders don’t realize is: Every stage of a startup requires a different set of metrics and milestones and founder skills. What is some of the critical metrics that matter? Retention and low attrition are good signs of customer validation. That means you need metrics that prove you have it. Number of customers?

Cofounder 429