article thumbnail

Metrics to Monitor in Customer Journey Analysis

The Startup Magazine

Metrics play a significant role in customer journey analysis, providing quantifiable data that can be analyzed to glean valuable insights. This proactive approach fosters a positive brand perception, potentially leading to higher customer retention and increased profitability.

Metrics 124
article thumbnail

Why Misunderstanding Startup Metrics Can Cost You Your Business

Both Sides of the Table

There has been a lot of public debate over the past several weeks about whether it’s a good thing to be “gross margin positive” or not and commentary always reminds me that some people at startups don’t quite understand financial metrics or even how to think about which ones are healthy. I’m guessing much of this was 101 to many readers.

Metrics 150
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Business Prenup: What To Do Before You Start A Company With A Partner

YoungUpstarts

A CPA provides input on tax structure and metrics, and assists with due diligence related to your industry. Is it prudent to have a set formula for valuation before you know how the company will perform or will you require the company to pay for an expert to value the company if one side wants to sell? Lump sum at closing?

Partner 162
article thumbnail

Lessons Learned: The three drivers of growth for your business.

Startup Lessons Learned

Master of 500 Hats: Startup Metrics for Pirates (SeedCamp 2008, London) This presentation should be required reading for anyone creating a startup with an online service component. He also has a discussion of how your choice of business model determines which of these metric areas you want to focus on. Choose one.

article thumbnail

The wrongness of relativism

A Smart Bear: Startups and Marketing for Geeks

What does it actually mean that metric X is better than average and metric Y is below? Measuring yourself against the average or median isn’t much better. ” If you can answer in the affirmative to all that, you have your answer. If you not even sure how to reason in this manner, that is your next big challenge.

Metrics 246
article thumbnail

An Alternative to Board Decks Some Seed VCs Actually Prefer

View from Seed

Examples of housekeeping include the following list, though not every item will appear every time: Finance: Cash out date, burn rate, 409A valuation, cap table, common/preferred stock dashboard. A seed-stage mobile startup’s housekeeping section might look something like this: Section 3: Core Metrics.

article thumbnail

18 Ways to Make Your Financial Model Stand Out to Investors

David Teten

financial statement summaries, valuation analysis, ratio analysis, etc.) If assumptions get better over time (lower customer acquisition, higher gross profit, better retention), note how you plan to achieve those milestones in the model. once a model has been finalized. 12) Design for printing.