Both Sides of the Table

NOVEMBER 1, 2009

m-Via does financial remittances using mobile phones for people from the US to Mexico. They recorded it. I was impressed with their desire to truly understand the customer. Another great example is Bill Barhydt of m-Via. This is a huge industry dominated by Western Union with a very limited service to its users.

Customer 280

Customer Technical Review Software Review Mexico 280

Both Sides of the Table

MARCH 22, 2010

So I’ve always advised people that if they do launch at a big show, the most important public relations work they do is after the conference. . - If you’re Yammer , Mint or RedBeacon (all winners) you’re knighted with wonderful coverage. Many other great companies are not. - Don’t be afraid to be transparent.

Technical Review 307

Technical Review Social Media Software Review Venture Capital 307

Both Sides of the Table

JUNE 29, 2014

John Legere of T-Mobile has become the poster child for this and people seem to love him for this. As my friend Brian Solis once told me “PR stands for ‘public relations’ not ‘press release’ ” On Tweetstorming. That sounds right to me. Transparency. Authenticity.

Social Media 307

Social Media PR Media Venture Capital 307