deal architect

MARCH 31, 2014

Offshoring (other vendors) Outsourcing (IBM, Accenture, EDS) Outsourcing (other vendors)' Marketing is easy if you are delivering standout solutions to customers. Amazon does not need brag too much because most customers have seen it has a track record of price reductions.

Offshore 191

Offshore Marketing Customer 191

deal architect

MAY 20, 2013

Offshoring (TCS, Infosys, Wipro, Cognizant) Outsourcing (IBM, Accenture, EDS)' A short talk with some Cap Gemini BPO execs at SuiteWorld last week and reading Phil Wainewright''s post about Cloud SIs had me thinking how the global service firms are changing - and in many ways resisting change. Most larger.

Global 220

Global Offshore Cloud 220

deal architect

AUGUST 6, 2013

Enterprise Software (IBM, Microsoft, Oracle, SAP) Offshoring (TCS, Infosys, Wipro, Cognizant) Outsourcing (IBM, Accenture, EDS)' This article about IBM''s large contract with customer Bharti Airtel in India provides a nice microcosm of the churn happening around legacy software and outsourcing contracts.

Offshore 207

Offshore India Software Email 207

deal architect

SEPTEMBER 20, 2013

Offshoring (TCS, Infosys, Wipro, Cognizant) Outsourcing (IBM, Accenture, EDS)' Readers of this blog know I have been cataloging massive changes in outsourcing for the last few years – many new entrants driven by mobile, social, cloud technologies; changing business models to non-linear, usage and outcome based; changes in delivery.

Offshore 191

Offshore Cloud Business Model Mobile 191

deal architect

JANUARY 3, 2015

Offshoring (TCS, Infosys, Wipro, Cognizant) Outsourcing (IBM, Accenture, EDS)' Vishal Sikka, the new CEO of Infosys, has some candid commentary on the state of the IT services market "It''s like a treadmill of increasingly lower cost, hiring people faster and faster, from more and more mediocre places, training people.

Offshore 150

Offshore Hiring Cost Marketing 150

deal architect

SEPTEMBER 30, 2010

Tags: Enterprise Software (other vendors) Offshoring (TCS, Infosys, Wipro, Cognizant) Outsourcing (Business Process - BPO) Outsourcing (IBM, Accenture, EDS).

Offshore 236

Offshore Software 236

deal architect

APRIL 15, 2010

Tags: Cloud Computing, SaaS Offshoring (TCS, Infosys, Wipro, Cognizant) Outsourcing (Business Process - BPO).

Offshore 170

Offshore Cloud Cost Marketing 170

deal architect

DECEMBER 16, 2019

Over the last month, as we get ready to welcome the 20s, I have been reviewing blog posts and books I have written and the notes from advisory work helping clients pick vendors, negotiate contracts, review vendor performance from the.

Technical Review 186

Technical Review Marketing Offshore Vertical 186

deal architect

FEBRUARY 18, 2013

The big irony about India is it has produced tens of thousands of software engineers, but hardly any successful software or web services companies. The reasons are many – its successful services firms like TCS and Infosys invest heavily in.

India 252

India Software Software Engineering Engineer 252

deal architect

SEPTEMBER 27, 2020

In this episode of the Burning Platform series, Brian Sommer and I discuss the impact of the COVID-19 pandemic on SIs and outsourcers. With travel challenged, they will need to move to much more remote projects and support. In doing.

Offshore 397

Offshore 397

deal architect

JUNE 2, 2021

In the 48th episode of the series we have Peter Bendor-Samuel of Everest Group, a research firm focused on IT, business process, and engineering services since it was founded in 1991. I enjoy catching up with Peter on a regular.

Engineer 195

Engineer Offshore Cloud 195

deal architect

NOVEMBER 8, 2020

I have been doing video interviews with a number of CIOs, software executives and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes.

Conversion 195

Conversion Vertical Video Software 195

deal architect

FEBRUARY 14, 2019

Kudos to Cindy Jutras for her study "Real Facts About ERP Implementation". Her survey showed that two-thirds of respondents graded their ERP implementation as "successful" or "very successful." The survey found 31% thought their ERP project was at least a.

Offshore 297

Offshore Software 297

deal architect

SEPTEMBER 9, 2018

I was recently introduced to Bonnie Tinder, founder of Raven Intel. Her startup is on a mission to “quantify the quality” of HCM implementation projects, especially the role of the SI partner. As her site says “We’re amplifying the voice.

Partner 301

Partner Founder Startup Offshore 301

deal architect

DECEMBER 7, 2018

Ask about who has had a successful platform strategy, and most people will point to Salesforce. I beg to disagree – compared to revenues Apple has generated for its partners and itself from its iOS store and Amazon with its.

Partner 268

Partner Revenue Offshore Software 268

deal architect

AUGUST 9, 2019

I drove by the Renaissance hotel in Powai on the outskirts of Mumbai in India last month. It brought back memories - I had taken a client there 15 years ago on a due diligence trip as they looked to.

Software Review 50

Software Review Due Diligence India Offshore 50

deal architect

JULY 18, 2019

I was in India last week and visited with a couple of outsourcing firms. In my travels, I got reminders of several due diligence visits I had helped clients with from 2003 to 2010. The Renaissance in Powai reminded me.

Due Diligence 220

Due Diligence India Offshore 220

deal architect

JUNE 13, 2018

I am often asked why I was tough on SAP in SAP Nation. I usually correct them and say I was tough on SAP’s partners and how SAP did a poor job monitoring and managing them. I must say I.

Partner 186

Partner Management Offshore Software 186

deal architect

AUGUST 19, 2017

Vishal Sikka has resigned as CEO of Infosys. In a blog post he says “It is clear to me that despite our successes over the last three years, and the powerful seeds of innovation that we have sown, I cannot.

Offshore 210

Offshore 210

deal architect

JUNE 13, 2018

I am often asked why I was tough on SAP in SAP Nation. I usually correct them and say I was tough on SAP’s partners and how SAP did a poor job monitoring and managing them. I must say I.

Partner 150

Partner Management Offshore Software 150

deal architect

FEBRUARY 12, 2017

Michio Kaku, the renowned theoretical physicist, has called the H-1B the “genius visa” for US employers. That was certainly the goal with the usage designed for “specialty occupations”. In reality, many of the visas have been used for tactical.

Design 150

Design Offshore Global Technology 150

deal architect

DECEMBER 11, 2012

McKinsey says we are already critically short of “data scientists” even as the hype about Big Data takes off. IBM goes even further and says we are short talent in every aspect of what Cognizant calls the SMAC stack (social,

Offshore 297

Offshore 297

deal architect

OCTOBER 21, 2016

Wipro is acquiring Appirio. Congratulations to my friends at Appirio which I have profiled in many of my blog posts and books as a cloud pioneer. But the move needs to come with a warning. The Appirio deal is the.

Cloud 150

Cloud Offshore 150

deal architect

JULY 31, 2012

I was reading Phil Wainewright’s nice note on multi-tenancy “The cloud operates within a service-oriented architecture, where providers achieve economies of scale by delivering their services in volume and operating them from pooled resources.” italics mine) I drifted off wondering.

Architecture 290

Architecture Cloud Operations Offshore 290

deal architect

JUNE 10, 2016

Five years ago, I heard Jeff Immelt, CEO of GE use the term Industrial Internet of locomotives, wind turbines, aircraft engine and MRI scanners to differentiate from the Consumer Web that Apple. Google, Microsoft, Amazon and others have made part.

Differentiation 150

Differentiation Engineer Internet Web 150

deal architect

FEBRUARY 18, 2012

For a while, the annual Leadership Forum in Mumbai was the IT equivalent of a pilgrimage to Mecca – you had to go at least once in your career. But, last week’s event came and went without a whimper.

Leadership 199

Leadership Offshore Global Technology 199

deal architect

FEBRUARY 8, 2011

The Nasscom Leadership Forum, an annual fixture in Mumbai is on this week. It exudes a bullish tone after a subdued one the last couple of years. But while there is plenty of talk of innovation at the event, the.

Leadership 240

Leadership Offshore 240

deal architect

FEBRUARY 27, 2013

It is on Fortune’s World’s Most Admired List. It is on Forbes Fast 25 Tech list. Its revenues grew 2.5 times through the deep recession. Things are peachy. So why has CEO Francisco D’Souza been tinkering with the company over.

Revenue 247

Revenue Offshore 247

deal architect

JANUARY 19, 2013

I like to believe, somewhat naively, my innovation case studies and talks inspire everyone. Reading this GE Innovation Barometer report, it becomes clear that innovation stories also cause anxiety and stress. I guess I have had several clues myself.

Offshore 246

Offshore Cloud Software Technology 246

deal architect

JULY 15, 2012

Insourcing is on US TV every day thanks to back and forth between the Obama and the Romney campaigns. Outsourcers may chuckle, smirk and discount the term as it is used in an opportunistic, nationalistic way. But they should be.

Campaign 268

Campaign Offshore 268

deal architect

DECEMBER 4, 2012

I am spending the day at the HCL Influencer Day in Boston today. I have long been impressed with HCL’s Product Engineering practice, which still has unlimited runway as it goes after the $ 1.4 trillion annual global R&D spend.

Boston 246

Boston Global Engineer Product 246

deal architect

SEPTEMBER 25, 2015

In the last year, as I built the model for SAP Nation, I have had conversations with several cloud vendors and shared my view that outsourcers/SIs from the on-premise world are looking for new parking places for their massive workforces.

Cloud 150

Cloud Conversion Offshore 150

deal architect

JULY 15, 2015

The WSJ profiles Dave Smoley, CIO of AstraZeneca in a story about how cloud computing is pressuring Indian outsourcing. Dave is one of my favorite CIOs and he had allowed me to showcase in SAP Nation his remarkably brave initative.

Cloud 150

Cloud Offshore 150

deal architect

FEBRUARY 12, 2013

As Nasscom kicks off its flagship Leadership Forum event in Mumbai and seeing the vendors and analysts presenting, I am reminded of a meeting with a group of outsourcing execs last year. I asked them who they thought was their.

Leadership 220

Leadership Offshore Cloud 220

deal architect

DECEMBER 6, 2012

Phil Fersht has a sarcastic post on the Insight HCL event we both attended on Tuesday. To start with I think he is a bit too tough on HCL. I thought they did a fairly good job with the event.

Offshore 220

Offshore 220

deal architect

OCTOBER 6, 2011

You guys are killing me. I make a living blogging about innovation, writing books about it, presenting on it. Innovation should make people go “wow” – your presentation at OOW made the lady next to me go to sleep.

Offshore 258

Offshore 258

deal architect

MARCH 28, 2012

Phil Fersht and his team wrote a pretty stern column recently : “Let’s cut to the chase here – “outsourcing”, for most buyers, is like purchasing a wedding dress – a one-time transaction followed by seven years of relationship struggles.

Offshore 225

Offshore 225