deal architect

JULY 22, 2019

In India, I had a conversation with an Apple consumer like me (not really that knowledgeable about the operations of the company). I read the Leander Kahney book on Tim Cook on the long Emirates flights to and from India.

India 191

India Conversion Operations 191

deal architect

JUNE 19, 2019

I have been saying for a while even after two decades of cloud applications, there are shockingly few operational applications. Part of me is excited by the announcement that EQT, the private equity investor in IFS is also buying Acumatica.

Private Equity 170

Private Equity Cloud Equity Operations 170

deal architect

JULY 31, 2012

I was reading Phil Wainewright’s nice note on multi-tenancy “The cloud operates within a service-oriented architecture, where providers achieve economies of scale by delivering their services in volume and operating them from pooled resources.” italics mine) I drifted off wondering.

Architecture 290

Architecture Cloud Operations Offshore 290

deal architect

JUNE 22, 2016

He joined the company in 2014, after over more than a decade at SAP, including Managing Director of SAP Switzerland and Chief Operating Officer of the region DACH (Germany, Switzerland. Stephan Sieber took over as CEO of Unit4 in April.

Switzerland 170

Switzerland Germany Operations Management 170

deal architect

JANUARY 29, 2014

To me, Steve Jobs created a petri dish and threw in all kinds of rare elements – Tim Cook’s operational excellence, Jony Ive’s design.' Apple has been sliced and diced in countless books and blogs to find its “secret sauce”.

Operations 246

Operations Design 246

deal architect

MAY 7, 2013

With all the negative news swirling around HP, it is easy to lose focus on the complex operations that continue to drive the $120 billion behemoth. Every global supply chain was rocked by the Japanese tsunami and the Iceland volcano. Cloud Computing, SaaS'

Iceland 257

Iceland Cloud Global Operations 257

deal architect

MARCH 11, 2016

MVNOs - mobile virtual network operators - are doing pretty well. They lease network capacity from the Big Four U.S. carriers and resell it under their own brands with their own value added services. Google Fi has only been doing.

Mobile 150

Mobile Networking Operations 150

deal architect

DECEMBER 10, 2015

They were fretting that there were few operational, industry-specific applications in the cloud. I started the year with voices of customers still ringing in my ear from interviews for SAP Nation. Workday and other cloud vendors were missing out on.

Cloud 150

Cloud Operations Customer Software 150

deal architect

OCTOBER 16, 2015

One of my frustrations with enterprise tech for the last few years is we have paid inordinate amount of attention to horizontal apps – financials, HCM, CRM – and neglected the much more operationally important industry apps. Without hesitation, I.

Operations 150

Operations Open Source Software 150

deal architect

NOVEMBER 28, 2012

On the innovation blog A grudging hat tip to O’Hare Field EcoATM: Kiosks to recycle your electronics The mother of all salvage operations You’ve got Nobel Kind of like fixing the Hubble telescope Apple in China Tampa Bay’s Image Uptick.

Tampa 239

Tampa China Operations Technology 239

deal architect

JULY 24, 2015

I was pleased to see two interviews with Rob Enslin, SAP's President of Global Customer Operations here and here. As I go through final edits of SAP Nation 2.0, I am updating it for its Q2 results. He provides some.

Customer 150

Customer Global Operations Software 150

deal architect

DECEMBER 9, 2012

My heroes have always been operational folks Meet the new hacker dude: Bond’s Q Israel’s “Iron Dome” Smart LIFX. On the New Florence blog Nice touches at Descartes Evolution Dropbox – a feature for 100 million users Who are you?

Operations 230

Operations Technology 230

deal architect

JULY 18, 2012

People howl at me when I ask enterprise vendors to benchmark themselves against operational efficiencies and innovations at Apple, Amazon, Facebook and Google or I mock Western telcos for not matching broadband speeds and economics in Japan and S.

Japan 210

Japan Matching Operations 210

deal architect

APRIL 3, 2012

A colleague told me about an outsourcing firm which refuses to adopt SaaS for internal operations because they do not external eyes having access to their data. The irony is seemingly lost on them that their own staff can eye.

Operations 220

Operations Cloud 220

deal architect

APRIL 2, 2012

In my book, Tony Prophet who heads operations. The stats in the Infograhic from Intel below are striking, but it’s easy to dismiss what companies as a whole are doing. Nothing smacks you more than the intensity of individual executives.

Internet 210

Internet Operations 210

deal architect

SEPTEMBER 15, 2010

As I present to outsourcing audiences on the book tour, they pick up on several new services markets the book outlines - Accenture's Mobility Operated Services. Cognizant being involved in the clinical tests for the high-profile H1N1 vaccine last year.

Mobile 258

Mobile Audience Operations Marketing 258

deal architect

APRIL 1, 2019

I have been pushing software vendors to deliver vertical operational books of record in the cloud - for utilities, retail etc. There are plenty of horizontal books of record -Workday for employee data, Salesforce for customer data, ServiceNow for service.

Vertical 41

Vertical Cloud Software Operations 41