Startup Professionals Musings

JUNE 30, 2021

Johnson accepted full company accountability on Twitter for a racial profiling incident at a Starbucks in Philadelphia. As you do this, you will move from critic to cheerleader, from what is wrong to what is going right, and people will line up to help you tackle tough challenges. For example, a couple of years ago, Starbucks' CEO Kevin R.

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Startup Professionals Musings

JANUARY 2, 2021

Johnson , was quick to accept accountability via a company apology on Twitter for a racial profiling incident at a Starbucks in Philadelphia, even though he could have claimed that a fired employee was at fault. For example, a couple of years ago, Starbucks' chief executive officer, Kevin R.

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Startup Professionals Musings

DECEMBER 9, 2022

For example, Howard Schultz at Starbucks was quick to accept accountability for a racial bias incident a few years ago in one of his stores in Philadelphia, and he shut down all his stores for an anti-bias training session, rather than try to blame a single store employee or overall cultural conditions.

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