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7 Key Startup Activities Where Follow-Up Is Critical

Startup Professionals Musings

Product development. For a great idea person, the product details keep changing for the better, but nothing ever gets finished. Customer retention. More customers are lost to apathy after the sale than poor service or quality. They expect prompt formal follow-up to questions. Professional relationships.

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How To Survive The Loss Of A Main Customer

YoungUpstarts

sales to product development), the problems will continue to exist. For instance, in their efforts to close a deal, sales representatives may not want to address roadblocks or faults in the process. Invest time and thought into your sales processes and structures.

Customer 334
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Airbnb S-1 (Part 1): So How Profitable Is This Thing Really?

View from Seed

Sales and marketing has been 30%+ basically forever, though undoubtedly Airbnb has enough brand recognition and loyal customers that if you turned off marketing spend then revenue would drop but not to zero. But ops & customer support is another 17-20% of revenue and arguably you couldn’t run the business if you took that away.

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Getting Things Done Trumps Great Ideas In A Startup

Startup Professionals Musings

Product development. For a great idea person, the product details keep changing for the better, but nothing ever gets finished. Customer retention. More customers are lost to apathy after the sale than poor service or quality. They expect prompt formal follow-up to questions. Professional relationships.

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The Expert Guide to Creating a Marketing Growth Strategy

ConversionXL

It outlines four major growth strategies: market penetration , market development , product development , and diversification. The goal of market penetration is to leverage new tactics to increase product sales , including existing customers and new customers within existing markets. Product development.

Marketing 115
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Top Entrepreneurs Have Follow-up, Not Ideas Alone

Startup Professionals Musings

Product development. For a great idea person, the product details keep changing for the better, but nothing ever gets finished. Customer retention. More customers are lost to apathy after the sale than poor service or quality. They expect prompt formal follow-up to questions. Professional relationships.

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Seven Things Your Customers Can Do Better Than You

YoungUpstarts

You take that money and invest a good portion of it in traditional sales and marketing efforts — including product developers, creative people, and salespeople, all of whom are paid to figure out what buyers want and to say good things about your company — in a quest to get even more customers. Close the sale.

Customer 158