A Smart Bear: Startups and Marketing for Geeks

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Why “saving money” and “ROI” are probably the wrong way to sell your product

A Smart Bear: Startups and Marketing for Geeks

On top of that, budgets are siloed; the “Salaries” budget is separate from the “Tools” budget. In any case, rarely is a simple “cost savings” equation the way you’re going to win sales or set price-points. So the “savings” are invisible, even if real.

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Startup identity & the sadness of a successful exit

A Smart Bear: Startups and Marketing for Geeks

No salaries followed by low salaries. ” Almost all startup founders experience a deep and prolonged sadness after selling their company , even when the sale is an outrageous success. The care and feeding of becoming an expert in something. The hard lessons you have to recover from learning. Something other than this.”

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Startup Therapy: Ten questions to ask yourself every month

A Smart Bear: Startups and Marketing for Geeks

What one thing is most responsible for preventing sales? people not knowing you exist, pricing, not enough product features, unorganized sales strategy, look-and-feel of website, haven't identified pain points,). What's one thing you could do to get more feedback from customers, potential customers, or sales you've lost?

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Hiring Employee #1

A Smart Bear: Startups and Marketing for Geeks

salary, benefits). Remember, tech support is sales ! You’re not hiring a Systems Engineer III for IBM or a Senior Regional Sales Manager for Dell. .” It’s better to make a strong decision that turns out wrong , and admit it, than to plan ahead or wait for instructions. Potential earnings (e.g.

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The unprofitable SaaS business model trap

A Smart Bear: Startups and Marketing for Geeks

of revenue, force-feeding sales pipelines with an unprofitable product. I know the argument: The pay-back period on sales, marketing, and up-start costs is long, but there’s a profitable result at the end of the tunnel. Marketing, sales, legal, account management, on-boarding, technical guidance, training.

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When you want to quit because it’s just not worth it

A Smart Bear: Startups and Marketing for Geeks

I was working on my first true “enterprise sale.&# (If you aren’t familiar with the professional mosh-pit that is enterprise sales, here’s a primer.). But mostly it’s because of the traditional enterprise sales dance, reminiscent of the lumbering mating dance of the great blue whale.

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Brittleness comes from “One Thing”

A Smart Bear: Startups and Marketing for Geeks

Examples: A popular app drops to zero downloads after Apple builds it into iOS; A Microsoft Office add-on drops to zero sales after Microsoft builds that feature into Office; A Twitter utility breaks when Twitter removes functionality from their public API. The product was built on a platform , and the platform changed.