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8 Ways The Stakes Are Higher On Customer Expectations

Startup Professionals Musings

Witness the series of airlines public relations disasters , when customers don’t get the proactive attention they need. Generation Z (born after 1995) is a new major spending demographic, who expects to do everything via their smartphone, and lives on YouTube videos, instead of reading instruction manuals.

Customer 427
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18 Entrepreneurs Explain Why They Started Their Business

Hearpreneur

21 years ago, I ventured into the music business launching a public relations and marketing firm — Webster Public Relations. Thanks to Kirt Webster, Webster Public Relations ! Image Credit: Kirt Webster. I have represented Kenny Rogers for 13 years and Dolly Parton for 10 years.

San Diego 110
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Customer Service Can Kill Your Customer’s Experience

Startup Professionals Musings

Witness the series of airlines public relations disasters , when customers don’t get the proactive attention they need. Generation Z (born after 1995) is a new major spending demographic, who expects to do everything via their smartphone, and lives on YouTube videos, instead of reading instruction manuals.

Customer 144
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Public Hospital Modern Woes – Aging Infrastructure, Unions, Pensions, High Regulation. 

The Startup Magazine

High regulation in the post-industrial economy added to the public health system complexity. In 1995 there were ~1,350 public hospitals representing ~27% of the industry. First, from a public relations standpoint, leaders can assure constituents that “the hospital has not permanently been sold.”

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52 Entrepreneurs Explain Why They Started Their Business

Hearpreneur

I seized this opportunity to try an experiment in both client service and employee retention, by focusing on senior level staff first, and combining that with a flexible and healthy working environment that is not a mainstay in the public relations world. The goal of public relations is to create change.

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Twitter Link Roundup #27 – Design, Writing, Marketing, Small Business, Social Media And More

crowdSPRING Blog

Immigrants founded 7000 tech co’s from 1995-2006 – [link]. Getting Funded: An Interview with Graphic.ly Co-Founder, Micah Baldwin – [link]. Disagreements and Debates Are Good Things – [link]. Entrepreneurs: Beware of Vanity Metrics - [link].

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Twitter Link Roundup #159 – Small Business, Social Media, Design, Copywriting, Marketing And More

crowdSPRING Blog

This is what the internet looked like in 1995. A Roundup of Stunning Landing Pages For Inspiration – [link]. 404 Page Design – 30 Fresh And Creative Examples–Inspiration | Graphic Design Junction - [link]. 110 Predictions For the Next 110 Years | Popular Mechanics – [link]. Feeling Old? – [link]. Quora – [link].