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How Netflix Creates Immersive Experiences with Exceptional Design and UX

ConversionXL

Netflix began in 1997 as a video rental competitor to Blockbuster. We’ll explore their retention statistics soon. This active personalization and consideration of a user’s preferences is one reason why Netflix’s retention rate has remained so consistent over time. A retention strategy that puts personalization at the forefront.

Design 138
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7 Compelling Reasons Why You Should Redesign Your Small Business Website

crowdSPRING Blog

Even if you have a blog, it might be lost in your website navigation and might look like it was designed in 1997. In contrast, erratic, inconsistent behavior quickly leads to confusion and mistrust. Make sure consumers see consistent branding in every interaction with your website. But most websites were not designed to showcase content.

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The rise of the “successful” unsustainable company

A Smart Bear: Startups and Marketing for Geeks

Freeloader — On $3m invested, sold for $38m in 1996 — shut down in 1997. .” Here’s the summary of his track record (excerpted from the Fast Company article): Forefront — IPO’ed in 1995 by CBT — CBT stock fell 85% in 1998 and prompted class-action lawsuits. Support.com — On 2.5m

IPO 240
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Customers Love Free Stuff … But That’s Not Your Problem

abovethecrowd.com

Warren Buffet, 1997. Would that help retention and NPS (Net Promote Score)? “As they say in poker, ‘If you’ve been in the game 30 minutes and you don’t know who the patsy is, you’re the patsy.‘” Marketing 101: Customers love free stuff. Do you think those customers would find that interesting and compelling? Would they be loyal?

IPO 82
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The pioneers of Silicon Valley’s fast culture on how to grow quickly, not recklessly

Reid Hoffman

And from a financial perspective, any investor would be better off buying stock in Amazon than buying and share of a corner bookshop; if you invested $100 in Amazon’s 1997 initial public offering (IPO), those shares would have been worth about $120,000 in 2018. Publishers and authors (like O’Reilly and us) also benefit from Amazon’s success.