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2012 Will Be The Year Of The Empowered Merchant, says Schedulicty

YoungUpstarts

Jerry Nettuno, founder and CEO of online appointment scheduling service Schedulicity , believes that 2012 will be a year that will see a majority of small businesses harness and leverage the power of technology and online productivity tools to effective manage and grow their business. 2012 sees extreme contraction in the Daily Deal space.

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Social Media is a Boon to Startups Who Do It Right

Startup Professionals Musings

If your startup can’t be bothered with social media, or has no plan to take advantage of it, then you are definitely at risk these days. They also identify clearly the five key social media mistakes that I often see, along the following lines: Diving in without a strategic plan. Not having a social media policy.

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7 Customer Service Trends To Watch And Leverage In 2012

YoungUpstarts

Social media, mobile technologies and altering demographics present businesses of every size with tremendous opportunities. In 2012, smart, forward-looking companies will be viewing customer service in new ways. Here are 7 Customer Service Trends to watch and leverage in 2012: 1. Engaging the Whole Family. Being Social.

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Top 10 Mom Marketing Trends As We Enter 2012

YoungUpstarts

Moms’ overwhelming embrace of social media and the profound impact of the recommendation culture on their consumer purchasing behavior. As we enter 2012, here’s our Top 10 list of Mom Marketing Trends: 1. Skepticism Grows Along with Moms’ Social Media Savvy. If brands use social media, Moms want them to be fully engaged.

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Twitter Link Roundup #162 – Small Business, Social Media, Design, Copywriting, Marketing And More

crowdSPRING Blog

These posts and videos are about logo design , web design , startups, entrepreneurship, small business, leadership, social media, marketing, and more! The Dunbar Number, From the Guru of Social Networks | Businessweek - [link]. Social Networking Eats Up 3+ Hours Per Day For The Average American User - [link].

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Why Online Video Just Took One More Big Step to Legitimacy

Both Sides of the Table

Our industry just took one big step towards legitimacy with the hiring of renowned media exec Ynon Kreiz to run Maker Studios. The industry finally has one of their own at the helm of the largest YouTube network. You can’t change media consumption patterns easily. Ynon & I first discussed Maker in early 2012.

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How to Use Social Media To Drive Sales

ConversionXL

According to a report by Nielsen on social media Americans spend three times more time on social media than reading their e-mail. The juicy bit of the study is that more than 70% of social networks users shop online. On average, during Black Friday 2012, social traffic converted 77% higher than normal. Black Friday data.