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A real Customer Advisory Board

Startup Lessons Learned

Lessons Learned by Eric Ries Monday, October 26, 2009 A real Customer Advisory Board A reader recently asked on a previous post about the technique of having customers periodically produce a “state of the company&# progress report. One example is having a real Customer Advisory Board.

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The lean startup @ Web 2.0 Expo (and a call for help)

Startup Lessons Learned

If youre interested in being part of my "customer advisory board" for this presentation, please get in touch. Eric, if youre looking for any help as a "customer advisory board", Id love to do anything I can to help. I would love to be on your advisory board. And thats where the call for help comes in.

Lean 68
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Lessons Learned: About the author

Startup Lessons Learned

He serves on the advisory board of a number of technology startups, and has worked as a consultant to a number of startups, companies, and venture capital firms. In 2007, BusinessWeek named Ries one of the Best Young Entrepreneurs of Tech and in 2009 he was honored with a TechFellow award in the category of Engineering Leadership.

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How to listen to customers, and not just the loud people

Startup Lessons Learned

Establish a customer advisory board. Create a members-only forum where only qualified customers (perhaps, paying customers) can post. Let them connect with each other, but also with you. Treat these people as VIPs, and listen to what they have to say. Hand pick a dozen customers who "get" your vision.

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Referral Programs: A Guide for Small Business

Duct Tape Marketing

Exclusive Content or Advisory Board You can create exclusive content or an advisory board of your champion customers. For example, the advisory board could facilitate a quarterly meeting to brainstorm ideas on topics such as expand your target market or unique ways to broaden your customer reach.

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A large batch of videos, slides, and audio

Startup Lessons Learned

pbWorks (formerly pbWiki) was one of the first companies that ever invited me to join their advisory board. pbWorks (formerly pbWiki) was one of the first companies that ever invited me to join their advisory board. With accompanying slides: Continuous Deployment View more presentations from TimothyFitz.

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Engine. Where Startups Come Together

Feld Thoughts

A few months ago, I joined the Advisory Board of Engine to lend my support to an organization that is doing amazing work for the startup ecosystem. That’s where Engine Advocacy comes in.

Engineer 148