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The B2C SaaS Landscape and the Bundle Wars

VC Cafe

The tech industry is obsessed with the consumer subscription model, or B2C SaaS. This gives the consumer a chance to try the product before they decide to purchase. You also see it in DTC subscriptions like Hims , self care products for men, or in fitness with Freeletics , which offers personalised training plans.

B2C 187
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How to Build a Beloved Product Without Email Marketing

ConversionXL

Wondering how to encourage users to engage with your product again and again, without constantly popping in their inboxes? But that’s just the start of building a beloved product without email marketing. When we moved them, we saw an increase in product engagement (both clicks and bounce rates). Here’s how we’ve done it.

Email 151
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Conversion, retention and churn benchmarks

VC Cafe

It’s not just the competition against the incumbents and the large tech platforms that founders has to worry about, but most importantly is the company’s performance and product market fit. A high retention rate indicates that customers find the product or service valuable and are likely to continue using it in the future.

Retention 109
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5 Keys to Ensuring Credibility, Trust, and Customers

Startup Professionals Musings

The result is a shift from business-to-consumer (B2C) to a consumer-to-business (C2B) control trend. Every consumer today wants to be an insider and development contributor to the finished product, or at least feel connected to it throughout the process. Unscripted communication builds trust and credibility.

Customer 433
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B2B Ecommerce Sites: What Works for B2B Buyers?

ConversionXL

If you’re a B2B ecommerce shop that sells… inexpensive products; in small quantities; exclusively to B2B buyers; The best B2 C ecommerce sites are equally good examples for your B2 B ecommerce site. What works with the average B2C consumer won’t always work with B2B ecommerce buyers. So what changes? A more complex sales cycle.

B2B 130
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The False Dichotomy of B2C and B2B

Venture Chronicles

Ray Wang wrote a summary of CRM Evolution that I found particularly interesting, and one point in particular resonated with me because it aligns to something I have been talking about at Get Satisfaction for a while now… B2B and B2C distinctions are dead. B2C and B2B is dead. It doesn’t make sense.

B2C 36
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B2B Marketplaces Revisited

Version One Ventures

boom – expectations were high for B2B (product) marketplaces. Yet today, the world of B2B marketplaces still lags far behind its B2C counterpart. A marketplace needs to bring product catalogs from multiple suppliers and aggregate them in one convenient spot for customers. Twenty years ago – in the midst of the Web 1.0

B2B 213