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Remind Me Why I Love You? (Why “In Person” is Everything)

Both Sides of the Table

especially about churn rates and your high CACs last quarter relative to the previous year. Because you have a unitary focus on financing your company or you die you seem not to miss a beat in thinking about the last meeting and the funder has been whipsawed in 20 directions. Was that a blip? 18 days later we hop on a call.

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One of the Biggest Mistakes Enterprise Startups Make

Both Sides of the Table

The more your product is integrated with other systems the lower your churn rate will be. But Salesforce knew how important this process is to their success so they actively encouraged the development of an ecosystem so much so that they even invested in these third-parties to make sure they were well-enough financed to survive.

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Why Misunderstanding Startup Metrics Can Cost You Your Business

Both Sides of the Table

The key to being able to run a business that isn’t yet profitable (on operating margin) is availability of capital to finance losses and preferably at a cost that isn’t too punitive to the founders and employees. Sustaining short-term losses is all predicated on ability to finance the losses through venture capital or other means.

Metrics 150
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Leading Indicators of Customer Churn, And What to Do About It

ConversionXL

We’ll focus on voluntary churn, because voluntary churn has actionable prevention steps by SaaS providers, while involuntary churn is mostly unavoidable, like when a user has to stop SaaS subscription services due to death, relocation, etc. If you’re unsure, you can learn how to calculate your churn rate here.

Customer 110
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Don’t Be Gunshy Because You Dealt With Bucketheads The Last Time Around

Feld Thoughts

The call was about a potential financing he is considering. We had a wide ranging conversation over an hour about the current state of the business and how he’s thinking about the financing. One of these was around churn – he asserted that one of the clear weaknesses of the business was the high churn rate.

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Managing The Operations Of Your Startup

YoungUpstarts

It’s especially important if you are trying to manage finances and balance cash flows. According to an article published by Forbes, metrics that play a critical role in any startup management includes revenue run rate, average revenue per user, customer acquisition rate, churn rate, and operation efficiency.

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Startups and financial models for SAAS companies

BeyondVC

Secondly, what is most important for me to understand is the expenses and what milestones will be achieved with this first round of funding and whether or not it would be suitable enough to raise the next round of financing. Another area that is quite important is churn rate. The remainder would go into deferred revenue.