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[Interview] Brad Cleveland, Author Of ‘Leading The Customer Experience’

YoungUpstarts

In his new book, "Leading the Customer Experience: How to Chart a Course and Deliver Outstanding Results", customer strategy expert Brad Cleveland shows leaders, step by step, how to meet these new demands and win customer loyalty once and for all.

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The Traction Gap Framework: Four Pillars Of Startup Success

YoungUpstarts

by Bruce Cleveland, Founding Partner at Wildcat Venture Partners and author of “ Traversing the Traction Gap “ As we continue our exploration of the Traction Gap Framework® – a step-by-step approach that startup teams can use to go from ideation to preparing to scale – I will walk you through the principles.

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The Traction Gap Framework: Four Pillars Of Startup Success

YoungUpstarts

by Bruce Cleveland, Founding Partner at Wildcat Venture Partners and author of “ Traversing the Traction Gap “ As we continue our exploration of the Traction Gap Framework® – a step-by-step approach that startup teams can use to go from ideation to preparing to scale – I will walk you through the principles.

Framework 104
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Traversing No-Man’s Land, The Go-To-Market Phase

YoungUpstarts

by Bruce Cleveland, Founding Partner at Wildcat Venture Partners and author of “ Traversing the Traction Gap “. At this stage, the team is seeking market and customer validation metrics. The MVP is the most pared-down version of a product that customers are willing to purchase or use. Minimum Viable Product (MVP).

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Entrepreneurs and the Wikipedia Road Map

The Startup Magazine

Traffic from a trusted site like Wikipedia to your website can be powerful in developing new business, attracting employees, forging business partnerships, and building a customer base. He is a Cleveland native and diehard Browns fan, and lives in Portland, OR. Why your organization needs to care about Wikipedia.

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SXSW Pitch Finalist: Votem

Austin Startup

Support our customers this election season and grow the company. Votem is based in Cleveland. Why Cleveland? It’s a long story but Ronnie Woods from the Rolling Stones at the Rock Hall Induction Ceremony in Cleveland. He talked about innovations in voting, drumming, and never giving up. I wouldn’t go.

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3 Mistakes to Avoid When Naming Your Business

The Startup Magazine

First, if your business name is too similar to another business, customers may get confused and mistake your business for the other one. Also, if the other business is well-established, it may already have a strong brand and a loyal customer base , which could make it difficult for you to compete.

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