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Startup Accelerator/Funding Opportunity: AEP’s IlluminationLAB

The Startup Magazine

Based at AEP headquarters in Columbus, Ohio, USA, the Lab will accelerate startups by collaborating on use cases and trialing products at scale. Successful candidates will be co-located at AEP offices in Columbus, Ohio and will access data, gather insights and aim to test their products/services in live customer environments.

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Entrepreneurs are Everywhere Show No. 20: Nayeem Hussain and Will Zell

Steve Blank

Nayeem explained why: Building a hardware product standalone is very, very difficult because you have to deal with supply chain, you have to deal with customer service, you have to deal with fulfillment. … And most importantly, you have your customers that you want to sell your product or service to. You have your team.

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The Importance Of Customer Feedback

YoungUpstarts

At my company, we put special emphasis on gathering customer feedback. Getting feedback can help you improve business, retain customers and bring in future customers. In a survey by Dimensional Research, 90% of customers say their purchasing decisions are influenced by online reviews. You can build customer relationships.

Customer 100
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Small Business Story – Granola Snacks

Up and Running

While the rest of us in the Marketing and Customer Service departments tend to get a lot of the fun sides of talking to our customers, that isn’t always the case with Tech Support. So when Josh received a package in the mail on Friday from a happy customer, he was ridiculously excited. It was unanimous, this granola was a hit!

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Innovation and Implementation at BMW’s Collaboration Lab

The Startup Magazine

This ten-week program, based at the Americas Regional Services Center in Columbus, Ohio, enables startups to trial their products at scale, network with industry experts, receive mentoring from the leadership team of the BMW Group Financial Services NA and access funding from L Marks. Data Analytics and Insights. A Wildcard category.

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4 ways great customer service will grow your business

The Next Web

Jordy Leiser is co-founder and CEO of StellaService , a company that independently monitors and rates the customer service performance of online retailers. . There are a thousand other things you could be focusing on and it’s tempting to cut customer service from your essential to-do list. A commitment to service starts at the top.

Customer 146
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Entrepreneurs are Everywhere Show No. 45: Dan Miller and Brian Zuercher

Steve Blank

Brian Zuercher is the CEO and co-founder of Seen , a marketing software platform that is helping marketers tell the story of their brand and build relationships with their customers through consumer generated photos and videos. Filed under: Customer Development , SiriusXM Radio Show. It was a learning experience for sure. .

Columbus 245