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Skills Development in Africa: How Wide is the Skills Gap?

Transformify

Post Brexit, many companies in the UK consider distributed teams overseas as an alternative to the shrinking talent pool and high recruitment costs in Britain. The platform aims to help the youth to develop relevant skills and improve their chances of getting hired. Similar to the Seychelles, Mauritius is a tourism nation.

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Make ‘Em Say Wow: 11 Tips For Building A Strong Service Team

YoungUpstarts

When I worked with Air Mauritius to kick off its service revolution , they started by addressing the communication problems in its dysfunctional culture, which manifested as bickering, finger-pointing, withholding information, etc. It cost me hundreds more to buy a ticket and use the voucher. Emphasize service with new hires.

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Can You Really Overhaul A Nation’s Customer Service Culture?

YoungUpstarts

If you’ve never heard of Mauritius, take note. Before the global recession, Mauritius was a popular vacation destination for Europeans. The nation and the people of Mauritius needed to set themselves apart, to express their service brand and culture to the rest of the world. Mauritius is working on taking similar steps.

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