ConversionXL

SEPTEMBER 6, 2013

This is a customer development problem. By the end of this article, you should have a better understanding of how to develop new products or tweak your existing offerings by working with existing or prospective customers to incorporate their feedback to create viable solutions to their problems, and clearly communicate their value.

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Customer Development Conversion Developer Customer 126

Startup Lessons Learned

NOVEMBER 8, 2008

Lessons Learned by Eric Ries Saturday, November 8, 2008 What is customer development? But too often when its time to think about customers, marketing, positioning, or PR, we delegate it to "marketroids" or "suits." Many of us are not accustomed to thinking about markets or customers in a disciplined way.

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Customer Development Developer San Francisco Customer 168

conversionxl.com

SEPTEMBER 10, 2013

It’s Not a Conversion Problem, It’s a Customer Development Problem. This is a customer development problem. So What is Customer Development? The core idea behind customer development is that the assumptions you make about a target market are only guesses. Website Analysis.

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Customer Development Conversion Developer Customer 60

A Smart Bear: Startups and Marketing for Geeks

MAY 17, 2010

If this is your attitude, your conception of tech support is completely backwards and you're missing out on important channels for marketing, product development, and sales. Tech support is sales. At Smart Bear we made millions of dollars in both individual and enterprise sales without "sales.". That's sales.

Technical Review 245

Technical Review Sales Turkey Software Review 245

Steve Blank

SEPTEMBER 3, 2014

My contract developers building the app aren’t very responsive. He was using 3 rd parties to build his app but he had no expertise on how to manage external developers. The emphasis on the rapid development and iteration of MVP’s is to speed up how fast you can learn ; from customers, partners, network scale, adoption, etc.

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Steve Blank

OCTOBER 25, 2010

It’s the combination of Business Model Design and Customer Development. Business Model Design Gets Dynamic, Customer Development Gets Strategic. One of the key tenets of Customer Development is that your business model is nothing more than a set of untested hypotheses. Business Model Design.

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Customer Development Business Model Developer Customer 329

Steve Blank

SEPTEMBER 3, 2009

This post describes how the traditional product development model distorts startup sales, marketing and business development. The meaning of alpha test , beta test, and first customer ship are pretty obvious to most engineers. What kind of objectives would a startup want or need for sales and marketing?

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Customer Development Developer Customer Silicon Valley 215

Steve Blank

SEPTEMBER 17, 2009

This post describes a solution – the Customer Development Model. In future posts I’ll describe how Eric Ries and the Lean Startup concept provide the equivalent model for product development activities inside the building and neatly integrates customer and agile development.

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Customer Development Developer Customer Silicon Valley 242

ConversionXL

JANUARY 24, 2014

Today, I was fortunate enough to get Hunter Boyle – Senior Business Development Director of AWeber to talk with us about what exactly business development is, and the role it can play on conversions. In my interview with Hunter, we discuss: The key responsibilities of a business development professional.

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Developer API Cofounder New Jersey 104

Steve Blank

JUNE 19, 2014

It’s a collaboration with the National Science Foundation (NSF) to develop NIH-specific version of the Innovation-Corps. understand the core customers and the sales and marketing process required for initial clinical sales and downstream commercialization. Join the I-Corps @ NIH. They cannot be done by proxies.

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Steve Blank

SEPTEMBER 5, 2013

We think teaching teams a formal methodology around the Lean Framework (Business Model design, Customer Development and Agile Engineering) is a natural evolution of how successful incubators/accelerators will build startups. Filed under: Customer Development , Lean LaunchPad , Teaching. Technology in search of a market.

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Steve Blank

APRIL 12, 2010

Each sale requires us to handhold the customer and takes way too long to close. A few investors suggested he add new product features, others suggested firing the VP of Sales. The Customer Development model that I write and teach about is the entrepreneur’s version of Boyds’ OODA loop.).

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Business Model Agile Customer Development Startup 332

Steve Blank

SEPTEMBER 10, 2009

In future posts I’ll describe how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development. They never understood Market Type. Why does Market Type matter?

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Customer Development Developer Customer Silicon Valley 196

Steve Blank

FEBRUARY 11, 2010

The Customer Development process is the way startups quickly iterate and test each element of their business model , reducing customer and market risk. The first step of Customer Development is called Customer Discovery. outside the building and test them in front of customers. VP of Sales – “Sure.”

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Burn Rate Silicon Valley Marketing Boston 248

Steve Blank

APRIL 5, 2017

My engineers say our website is old school, and we need to be on Facebook, Twitter and Instagram, my VP of Sales says we’re wasting our marketing dollars not targeting the right people and my board keeps giving me their opinions of how we should describe our product and company. How do I sort out what to do?”. with a strategy.

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Marketing Audience Technical Review PR 310

SoCal CTO

OCTOBER 6, 2011

In both cases, the answer was that the founder would go to find other ideas, turn those into paper descriptions and validate it with customers. Customer Validation 101. The Fallacy of Customer Development Hubris Versus Humility: The $15 billion Difference Less is More, More or Less Yes, but who said they’d actually BUY the damn thing?

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Steve Blank

NOVEMBER 2, 2009

For those of you who have been following the discussion, a Lean Startup is Eric Ries ’s description of the intersection of Customer Development , Agile Development and if available, open platforms and open source. And most startup code and features end up on the floor as customers never really wanted them.

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Lean Silicon Valley Startup RSS 244

Steve Blank

MARCH 4, 2010

One of the principles of Customer Development is to get out of the building and understand the smallest feature-set customers will pay for in the first release.). I can’t get more than one of ten potential customers to think that this is something they’d buy.” Why A Minimum Feature Set? Steve, you’re wrong.

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Customer Development Business Model Developer Search 304

Up and Running

MARCH 21, 2018

If you want to compete with them, you’re going to have to develop a reputation and a strong web presence yourself. When it comes to making money online, business and personal branding are huge drivers of sales and influence. Company branding builds trust and an emotional connection between businesses and potential customers.

Entrepreneur 107

Entrepreneur Technical Review Hosting SEO 107

Steve Blank

MAY 1, 2009

The Customer Development talk can be seen here. That said I will be giving a Customer Development talk at TIECON , Saturday May 16th, 1:30 thanks for asking. steve Customer Development is Hard. Thanks to Dave McClure and Leonard Speiser for the opportunity to speak. It starts at ~40:30 in the video.

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Customer Development Developer Silicon Valley Customer 139

K9 Ventures

AUGUST 13, 2010

So the departments either didn’t have the capacity to pay or it would be an endless sales-cycle, where we would spend lots of time on the sales, but it still wouldn’t close. I tell these stories to lay the groundwork for what I am going to call Revenue Development. In a nutshell, Product Development is about building something.

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Revenue Developer Java Customer Development 72

YoungUpstarts

SEPTEMBER 4, 2014

In today’s hypercompetitive, customer-driven business world, you need to look at new ways to make your business stand out. By exploring customer service initiatives, new sales channels, and private label financing, to name a few, you can attract and keep new customers. Improve the Customer Experience.

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Customer PPC Software Review Finance 158

Steve Blank

MARCH 26, 2019

The class was unique in that it was 1) team-based, 2) experiential, 3) lean-driven (hypothesis testing/business model/customer development/agile engineering). When we started this class, the concept of Lean (business models, customer development, agile, pivots, mvp’s) was new to everyone. Class Velocity/Depth.

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Lean Business Model Balance Sheet Video 248

Steve Blank

AUGUST 17, 2012

We had closed four $100,000 deals for our customer relationship management software. Joe Dinucci, our VP of Sales, was hot on the trail of our next big order. After seeing the demo, the CFO walked Joe over to the office of Autodesk’s VP of sales, and said to her, “I think this product might solve your sales reporting problem.”.

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Forecast Sales Matching Customer Development 290

Steve Blank

APRIL 30, 2009

SuperMac sold our graphic boards for the Macintosh through multiple distribution channels: direct sales to major accounts, national chains, independent rep firms, etc. But the computer retail channel was a large part of our sales. He had teamed up with a former product manager at P&G to deliver seminars on just this subject.

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Sales Silicon Valley RSS Las Vegas 120

Steve Blank

SEPTEMBER 5, 2023

Here’s how I learned why they were critical to successful customer development. I was an aggressive, young and a very tactical VP of marketing at Ardent , a supercomputer company – who really hadn’t a clue about the relationship between profound beliefs, customer discovery and strategy. What do you think?”

Business Model 305

Business Model Product Development Early Stage Customer Development 305

Both Sides of the Table

JUNE 13, 2013

Like most startup entrepreneurs, when I began my first company in 1999 I had no formal sales experience. I did have the wherewithal to visit potential customers and try to understand the pain points that I thought could be solved with our solution. question in sales. This article originally appeared on Inc.com.

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Sales Startup Framework Search 393

Steve Blank

MARCH 2, 2011

Working with him, I’ve been impressed to watch his small team embrace Customer Development (and Business Model Generation ) and search the world for the right product/market fit. They’ve tested their hypotheses with literally hundreds of customer interviews on every continent in the world. Corporate elephants can dance.

Silicon Valley 222

Silicon Valley Agile Customer Development Early Stage 222

Steve Blank

NOVEMBER 23, 2012

Filed under: Air Force , Customer Development , Family/Career/Culture. Unless you’ve had a ton of experience (which includes failing) in a broad range of areas you’re only guessing. Great careers start by peeling potatoes.

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Thailand Engineer Customer Development SEO 331

Steve Blank

SEPTEMBER 1, 2021

Do they have better sales, marketing, or product development groups? What the winners start with is the realization that in a world of continuous disruption, they have only a few years to develop new capabilities or be pushed over the brink. Is it that some CEOs are better than others? Are their people smarter?

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Incubator Lean Agile Business Model 402

Steve Blank

APRIL 16, 2024

As much as we could, we integrated the customers’ users and technical evaluators into our prototype development process. Then came the meeting with the potential customer. And for good measure, I never even considered asking the potential customer to pay for the demo and/or my costs. (My And it went great.

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Founder Engineer Sales Conversion 325

Steve Blank

JUNE 26, 2014

We’re changing the order in which we teach the business model canvas and customer development to better-fit therapeutics, diagnostics and medical devices. “Customer Development” to test the hypotheses outside the building and. We’ve pivoted our Lean LaunchPad / I-Corps curriculum.

Intellectual Property 281

Intellectual Property Lean IP Open Source 281

Steve Blank

SEPTEMBER 23, 2010

It’s a paradox, but early sales success in a startup can kill its chances of becoming a large successful company. The cause is often sales and marketing execs who’ve become too comfortable with an initial sales model and panic at the first sign of a Pivot. And this time sales revolted. He was paid 1% of gross sales.

Silicon Valley 239

Silicon Valley Technical Review Spain Engineer 239

Startup Professionals Musings

APRIL 28, 2014

Chief Sales Officer (VP Sales). What you really need is a VP of Marketing and Customer Development, who can help with lead generation and honing the message, rather than an executive to manage a sales team and existing customers. Chief Brand Officer.

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CTO Hire Fractional CTO Angel Investor Public Relations 252

Seeing Both Sides

JULY 11, 2013

I''ve been thinking a lot lately about scaling sales. . Before this occurs, the sales process is a craft or an art - custom-made by the founder or evangelist sales VP. How do I build a repeatable, scalable sales process that is like an industrial machine - not a crafts project? 1) Enterprise Sales.

Sales 50

Sales Technical Review Software Review B2B 50

Steve Blank

JANUARY 10, 2023

Looking a bit bleary-eyed, Erin explained, “Customers love our product, and I think we’ve found product/market fit. I personally sold the first big deals and hired the VP of sales who’s building the sales team in our New York office. ” Erin continued, “My investors are starting to get impatient.

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New York Miami Silicon Valley Sales 333

Steve Blank

JUNE 25, 2009

Twenty eight years ago I was the bright, young, eager product marketing manager called out to the field to support sales by explaining the technical details of Convergent Technologies products to potential customers. They couldn’t keep up with the fast product development times that were enabled by using standard microprocessors.

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