Startup Lessons Learned

NOVEMBER 8, 2008

Lessons Learned by Eric Ries Saturday, November 8, 2008 What is customer development? But too often when its time to think about customers, marketing, positioning, or PR, we delegate it to "marketroids" or "suits." Many of us are not accustomed to thinking about markets or customers in a disciplined way.

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Customer Development Developer San Francisco Customer 168

Steve Blank

SEPTEMBER 5, 2018

Jeff Katzenberg has a great track record – head of the studio at Paramount, chairman of Disney Studios, co-founder of DreamWorks and now chairman of NewTV. Tech IPO prices exploded and subsequent trading prices rose to dizzying heights as the stock prices became disconnected from the traditional metrics of revenue and profits.

Lean 335

Lean Burn Rate Startup IPO 335

Steve Blank

MARCH 12, 2014

We realized that past K-12 Entrepreneurial classes taught students “the lemonade stand” version of how to start a company: 1) come up with an idea, 2) execute the idea, 3) do the accounting (revenue, costs, etc.). These two startups served as the students’ introduction to customer development methodology.

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Lean Customer Development Startup Silicon Valley 334

K9 Ventures

AUGUST 13, 2010

In the end the revenue simply wasn’t enough to make a sustainable business and so we had to switch gears once more (in today’s parlance that would be a “Pivot”). Over the course of that relationship that lasted several years, we did over $1M in revenue just from HP. We found a customer whom we knew had the resources to pay.

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Revenue Developer Java Customer Development 72

Steve Blank

JANUARY 22, 2014

Today it’s dominated by capital efficient software, web and mobile startups whereas 10 years ago it was dominated by semiconductor and hardware startups that consumed huge amounts of capital before their first dollar in revenue. This is true whether the company is concept stage or ramping revenue. The Bend Experience.

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Early Stage Silicon Valley Oregon Technical Review 286

Steve Blank

APRIL 12, 2010

Finally, when everyone else had their turn, the grey-haired VC turned to the founder and said, “If you do what we tell you to do and fail, we’ll fire you. The Customer Development model that I write and teach about is the entrepreneur’s version of Boyds’ OODA loop.). But at least you’d be executing your plan not ours.

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Business Model Agile Customer Development Startup 332

Steve Blank

AUGUST 18, 2010

Here’s his story of when Customer Development failed. We were lucky to learn about Customer Development early on in the life of our startup. Along the way we were fortunate to meet Steve, develop strategic partnerships, and raise a series A round of investment. So how did Customer Development fail us?

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Customer Development Developer Customer California 230

View from Seed

OCTOBER 24, 2019

As seed rounds have atomized, it’s not uncommon for founders to raise 3 or even 4 rounds prior to a series A. The reality is that if a founder raised every one of these rounds, and lead investors always got their “target” ownership, the level of dilution would be ridiculous. Founders with limited experience. should be avoided.

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Dilution B2B Burn Rate Early Stage 149

Steve Blank

FEBRUARY 11, 2010

The Customer Development process is the way startups quickly iterate and test each element of their business model , reducing customer and market risk. The first step of Customer Development is called Customer Discovery. outside the building and test them in front of customers.

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Burn Rate Silicon Valley Marketing Boston 248

Steve Blank

AUGUST 29, 2011

The benchmark is not perfect, it may even be flawed, but it is head and shoulders above what we have now – which is nothing – for giving Internet startups founders specific advice on best practices. 93% of startups that scale prematurely never break the $100k revenue per month threshold. Happy birthday Max.

Software Review 292

Software Review Early Stage Technical Review Startup 292

Steve Blank

NOVEMBER 2, 2009

For those of you who have been following the discussion, a Lean Startup is Eric Ries ’s description of the intersection of Customer Development , Agile Development and if available, open platforms and open source. The Customer Development process (and the Lean Startup) is one way to do that. Lets see why.

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Lean Silicon Valley Startup RSS 244

Steve Blank

FEBRUARY 16, 2010

In my last post I described what happened when a company prematurely scales sales and marketing before adequately testing its hypotheses in Customer Discovery. You would think that would be enough to get wrong, but entrepreneurs and investors compound this problem by assuming that all startups grow and scale by executing the Revenue Plan.

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Revenue Balance Sheet Hockey Stick Burn Rate 230

A Smart Bear: Startups and Marketing for Geeks

JULY 2, 2013

Another thing they have in common: I find most high-tech startup founders are software engineers enamored with the idea of waking late, sidling up to a coffeeshop table, pecking away at an IDE, getting into the zone for hours at a stretch, and doing what they love – coding something of their own invention.

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Cofounder Startup Founder Engineer 312

Steve Blank

NOVEMBER 4, 2013

It turns out that for commercialization, the business model (Customers, Channel, Revenue Model, etc.) You can get a feel for how different by looking at the first two weeks of lectures – covering value proposition and customer segment – from each of the therapeutics, diagnostics, devices and digital health cohorts.

Lean 258

Lean Customer Business Model Customer Development 258

Steve Blank

DECEMBER 9, 2013

It was a lifelong lesson that taught me to never start a business where you hate your customers. You don’t want to do Customer Development with them. So you and your team need to feel comfortable being in this business with these customers. It never goes well. You don’t want to talk to them.

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Cofounder Technical Cofounder Liquidity Event Lean 325

Steve Blank

AUGUST 27, 2012

It was great to watch him embrace the spirit and practice of customer development. He was constantly in front of customers, listening, selling, installing and learning. What I saw reminded me of some of the best and worst things I did as a founder. If not your co-founders, someone outside the company.”.

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Founder Cofounder Advisory Board Burn Rate 316

Steve Blank

JANUARY 25, 2011

I just had lunch (at my favorite Greek restaurant in Palo Alto forgetting it looked like a VC meetup) with a friend who was technical founder of his company and is now its chairman. As we’ve grown we’ve become less and less responsive to changing market and customer needs. It Seems Logical. Who Wants to Work on The Old Product.

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Part-Time VPE Agile Engineer Startup 318

Steve Blank

JUNE 3, 2010

The company loses customers, then revenues and profits decline and it eventually gets acquired or goes out of business. If you’ve been reading my book on Customer Development and follow my work on Market Type , this type of innovation is best for adding new products to existing markets. Creative Destruction.

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Search Agile Customer Development Technical Review 242

Steve Blank

MAY 6, 2015

While it sounds simple , the Build Measure Learn approach to product development is a radical improvement over the traditional Waterfall model used throughout the 20 th century to build and ship products. Back then, an entrepreneur used a serial product development process that proceeded step-by-step with little if any customer feedback.

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Lean Agile Business Model Customer Development 120

Steve Blank

MAY 9, 2017

Yet time after time, after the product shipped, startups would find that customers didn’t use or want most of the features. The founders were simply wrong about their assumptions about customer needs. It turns out the term “visionary founder” was usually a synonym for someone who was hallucinating. The founders.

Restful 222

Restful Silicon Valley Puerto Rico San Jose 222

Steve Blank

SEPTEMBER 24, 2009

The Founder’s New Insight Smart founders are never satisfied with simply executing their current business model, they are constantly observing, orienting and deciding whether their current business model can be made better. But the purpose of this post is what happens when a founder (or large company CEO) finds a better business model.

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Customer Silicon Valley RSS California 195

Steve Blank

DECEMBER 23, 2015

Knowing your customers is the single biggest driver of startup success, and there’s no substitute for getting out of the building to learn about their problems and needs. Jason Young , co-founder of MindBlown Labs , which makes mobile social games to teach young adults about personal finance. And download any of the past shows here.).

Cofounder 120

Cofounder Entrepreneur Colorado Customer Development 120

Steve Blank

MAY 7, 2019

Lean Methodology consists of three tools designed for entrepreneurs building new ventures: The Business Model Canvas – to write down all the hypotheses about a new business; Customer Development – a process for testing those hypotheses outside the building; Agile Engineering – to rapidly build minimal viable products to test product/market fit.

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Lean Marketing Agile Customer Development 333

Up and Running

MARCH 21, 2018

Company branding builds trust and an emotional connection between businesses and potential customers. Personal branding helps founders and executives establish credibility, which is crucial for launching successful businesses, especially if they start multiple companies. Custom development. WordPress DIY.

Entrepreneur 107

Entrepreneur Technical Review Hosting SEO 107

Steve Blank

MAY 13, 2010

But startups can shoot themselves in the foot when founders use consultants at the wrong time or in the wrong way. They’re deep into Customer Development ,” he said. After a bit more discussion, I discovered the “problem in getting traction” meant revenue was zero. Consultants Don’t Pivot, Founders Do. Here’s why.

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Founder Cofounder Business Model Customer Development 199

Steve Blank

AUGUST 15, 2016

The show follows the journeys of founders who share what it takes to build a startup – from restaurants to rocket scientists, to online gifts to online groceries and more. Jeremy Johnson , founder of Andela , which embeds talented software engineers on the African continent into top engineering organizations worldwide. Jeremy Johnson.

Cofounder 142

Cofounder Entrepreneur Africa Sales Cycle 142

Steve Blank

JUNE 15, 2010

So if you’re the founder of a startup, you may want to consider who you take money from. Is Your VC Founder Friendly? Do they “get&# Customer Development ? How many of their founders are still with their company? How many of their founders are still with their company? Do They Get Customer Development?

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Founder Vesting Later Stage Early Stage 231

Startup Professionals Musings

FEBRUARY 17, 2021

It wasn’t so many years ago that starting a new e-commerce business on the Internet was a complex custom development project, usually costing a million dollars or more. With a little help from a friend, you can handle expenses, revenue, and payroll, with QuickBooks or a similar package.

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Cost Entrepreneur Burn Rate Social Media 405

Startup Lessons Learned

APRIL 14, 2009

Lessons Learned by Eric Ries Tuesday, April 14, 2009 Validated learning about customers Would you rather have $30,000 or $1 million in revenues for your startup? All things being equal, of course, you’d rather have more revenue rather than less. And yet revenue alone is not a sufficient goal.

Customer 167

Customer San Francisco Lean Hockey Stick 167

Steve Blank

AUGUST 15, 2016

The show follows the journeys of founders who share what it takes to build a startup – from restaurants to rocket scientists, to online gifts to online groceries and more. Jeremy Johnson , founder of Andela , which embeds talented software engineers on the African continent into top engineering organizations worldwide. Jeremy Johnson.

Cofounder 120

Cofounder Entrepreneur Africa Sales Cycle 120

Startup Lessons Learned

MAY 9, 2012

TLDR: Brant Cooper and Patrick Vlaskovits , authors of The Entrepreneur's Guide to Customer Development are back with a new book called The Lean Entrepreneur. It took the idea of Customer Development and made it accessible to a whole new audience. Illustrations by FAKEGRIMLOCK. You can pre-order it starting today.

Entrepreneur 167

Entrepreneur Lean Southern California San Diego 167

Steve Blank

APRIL 7, 2020

Talking to customers seems like a simple idea, but most founders find it’s one of the hardest things they have to do. Founders innately believe they understand a customers problem and just need to spend their time building a solution. You can test your hypotheses with a series of experiments with potential customers.

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Customer Business Model Restful Video 413

Steve Blank

FEBRUARY 10, 2016

Funding challenges and other issues founders face in the early days of starting up were the focus of interviews with the latest guests on Entrepreneurs are Everywhere , my radio show on SiriusXM Channel 111 (airing weekly Thursdays at 1 pm Pacific, 4 pm Eastern). Will Zell , co-founder and CEO of Nikola Labs wireless power company.

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Silicon Valley Ohio Entrepreneur Columbus 120

View from Seed

SEPTEMBER 11, 2019

At NextView we invest across the spectrum of seed stage companies so roughly 1/3rd of the companies we invest in are pre-product, roughly 1/3rd are post-product but pre-revenue, and perhaps 1/3rd have some very early revenue. You’re obviously not showing charts of user growth, number of customers, or revenue.

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Seed Stage B2B Seed Capital Revenue 149

The Equity Kicker

JUNE 17, 2014

Henrik Werdelin, co-founder of Barkbox a subscription ecommerce service for dog owners wrote a great post on Medium detailing The 6 counterintuitive ways Barkbox grew to a 100m business. Each of these is about understanding and respecting the customer. In other words, the key to getting 100m revenue was customer focus.

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Revenue Customer Social Media Cofounder 102

ReadWriteStart

AUGUST 31, 2011

Steve Blank is a retired serial entrepreneur, educator, thought leader and creator of the rigorous "Customer Development" methodology detailed in his book, "The Four Steps to the Epiphany." 93% of startups that scale prematurely never break the $100k revenue per month threshold. Happy birthday Max.

Software Review 134

Software Review Early Stage Startup Technical Review 134

Steve Blank

FEBRUARY 23, 2009

The same issues arose time and again: big company management styles versus entrepreneurs wanting to shoot from the hip, founders versus professional managers, engineering versus marketing, marketing versus sales, missed schedule issues, sales missing the plan, running out of money, raising new money.

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Silicon Valley RSS Venture Capital Customer Development 125