Steve Blank

APRIL 16, 2013

To fill this gap I wrote The Four Steps to the Epiphany , a book about the Customer Development process and how it changes the way startups are built. Eric Ries, who took my first Customer Development class at Berkeley, had the insight that Customer Development should be paired with Agile Development.

Technical Review 327

Technical Review Lean Venture Capital Customer Development 327

Steve Blank

APRIL 16, 2013

To fill this gap I wrote The Four Steps to the Epiphany , a book about the Customer Development process and how it changes the way startups are built. Eric Ries, who took my first Customer Development class at Berkeley, had the insight that Customer Development should be paired with Agile Development.

Technical Review 219

Technical Review Lean Venture Capital Customer Development 219

Steve Blank

SEPTEMBER 17, 2009

This post describes a solution – the Customer Development Model. In future posts I’ll describe how Eric Ries and the Lean Startup concept provide the equivalent model for product development activities inside the building and neatly integrates customer and agile development.

Customer Development 242

Customer Development Developer Customer Silicon Valley 242

Steve Blank

SEPTEMBER 5, 2018

The amount of customer discovery and product-market fit you need to do is inversely proportional to the amount and availability of risk capital. Still, unless your startup has access to large pools of capital or have a brand name like Katzenberg, Lean still makes sense. The Lean Startup isn’t dead.

Lean 335

Lean Burn Rate Startup IPO 335

Up and Running

MARCH 21, 2018

You’ll think about your business, name, logo and colors; but maybe more importantly, you’ll think through who your target audience is and how you want them to feel about your product or service. He has been praised by the likes of former President Barack Obama, who named him a top 100 entrepreneur under the age of 30. WordPress DIY.

Entrepreneur 107

Entrepreneur Technical Review Hosting SEO 107

The Startup Magazine

DECEMBER 17, 2021

A software developer can struggle to establish a good name and reputation initially. It can be challenging to compete with bigger and better-known names too. They will typically do an online search, visit your website, and try to form an accurate opinion on your personality and practices as developers.

Software Developers 143

Software Developers Software Development Reputation Software Review 143

YoungUpstarts

SEPTEMBER 4, 2014

In today’s hypercompetitive, customer-driven business world, you need to look at new ways to make your business stand out. By exploring customer service initiatives, new sales channels, and private label financing, to name a few, you can attract and keep new customers. Improve the Customer Experience.

Customer 158

Customer PPC Software Review Finance 158

Steve Blank

JULY 7, 2015

Eric was the very first practitioner of my Customer Development methodology which became the core of the the Lean methodology. He was named entrepreneur-in-residence at Harvard Business School in 2010 and is currently an IDEO Fellow. He later co-founded and served as CTO of IMVU and then authored The Lean Startup.

Lean 120

Lean Silicon Valley Technical Cofounder Channel 120

Steve Blank

SEPTEMBER 10, 2009

In future posts I’ll describe how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development. Perhaps you can determine whether a product is new by asking customers to name the competition.

Customer Development 196

Customer Development Developer Customer Silicon Valley 196

Steve Blank

SEPTEMBER 17, 2013

It was only after returning to Stanford and taking the Lean Launchpad class that I became convinced that a radically different, customer-centric approach was the solution. I returned to the Air Force Academy as an instructor in the Electrical and Computer Engineering Department, intent on spreading the gospel of Customer Development and Lean.

Lean 262

Lean Technical Review Acquisition Software Review 262

Steve Blank

MAY 7, 2019

Lean Methodology consists of three tools designed for entrepreneurs building new ventures: The Business Model Canvas – to write down all the hypotheses about a new business; Customer Development – a process for testing those hypotheses outside the building; Agile Engineering – to rapidly build minimal viable products to test product/market fit.

Lean 333

Lean Marketing Agile Customer Development 333

Startup Lessons Learned

DECEMBER 1, 2014

When you look through the list , you’ll see big names that we’re very pleased we landed, epic companies we really want to hear from, and people we’re particularly excited to present because they have incredible stories to share--and you won’t hear them anyplace else.

Lean 165

Lean Fractional CTO Part-Time VPE Fractional VPE 165

The Startup Magazine

MARCH 10, 2024

By leveraging automation tools within Salesforce, businesses can: Trigger SMS Messages: Automatically send SMS messages based on predefined triggers such as lead status changes, form submissions, or customer interactions, ensuring timely and relevant communication.

SMS 123

SMS Customer Campaign Social Media 123

Both Sides of the Table

JUNE 8, 2010

We learned this weekend that it was named after his East Hampton home. We’re here for Greycroft’s CEO Summit – a gathering of the CEO’s of their portfolio companies with guest speakers covering topics including how to build your team, PR, customer development, etc. I’m going to save that for a future blog post.

PR 279

PR Technical Review Portfolio Customer Development 279

Steve Blank

MAY 29, 2011

Your name has come up a lot in that regard. Filed under: Customer Development , Teaching , Venture Capital. Let me know if this interests you and if you have any time to speak.&#. It was signed Max Marmer. I set up a meeting and at Cafe Borrone some kid who looked 18-years old came up to me and introduced himself as Max.

Technical Cofounder 333

Technical Cofounder Early Stage Startup Silicon Valley 333

crowdSPRING Blog

JUNE 6, 2014

[Customer] Retention is King (good insights on measurement) – crowdspring.co/1haiyJt. Need a great name & URL for your new business? 5 Quick Tips for Buyers in Naming Projects – crowdspring.co/ThAKX4. Need a great name & URL for your new business? Customer Development 101) – crowdspring.co/1pNIOcD.

Social Media 94

Social Media Small Business Design Software Review 94

Steve Blank

DECEMBER 7, 2009

Customer Development We were starting Epiphany, my last company. I was out and about in Silicon Valley doing what I would now call Customer Discovery trying to understand how marketing departments in large corporations worked. Would you mind if you could share to us the name your competitor who stole your ideas ?

Silicon Valley 225

Silicon Valley Non-disclosure Agreement NDA Startup 225

Steve Blank

OCTOBER 24, 2014

It has three parts: a business model canvas to frame hypotheses, customer development to get out of the building to test those hypotheses and agile engineering to build minimum viable products. Teaches you how to use Customer Development to test it. Integration with Customer Development and Lean Startup.

Business Model 335

Business Model Design Customer Development Lean 335

Steve Blank

APRIL 14, 2013

Note to Chinese Communist party – the best name for your propaganda department should probably not be the “Propaganda Department.”). Filed under: China , Customer Development , Technology , Venture Capital. China Customer Development Technology Venture Capital' It’s an amazing cat and mouse system.

China 323

China Silicon Valley Non-Compete Intellectual Property 323

Steve Blank

JUNE 25, 2009

These companies would take our computers and put their name on them and resell them to their customers. Business customers were starting to ask for “office automation solutions” – word processing, spreadsheets, graphing software on a desktop. Hiring a VP of Sales in customer discovery typically sets a startup back.

Technology 138

Technology Silicon Valley Fractional VPE Part-Time VPE 138

ConversionXL

JANUARY 24, 2014

In my interview with Hunter, we discuss: The key responsibilities of a business development professional. How to get big name testimonials and clients. The importance of the customer feedback cycle & the role it plays for AWeber. It’s Not A Conversion Problem, It’s A Customer Development Problem.

Developer 104

Developer API Cofounder New Jersey 104

Both Sides of the Table

APRIL 15, 2010

Finally, I HATE the name. Golden rule of branding for me: 1) name your company or product your URL and 2) don’t paint yourself into a corner. &# Tweet&# = corner. My bet: within 18 months they will change the name and go multi-stream. Sounds like somebody didn’t do their homework on this name. uh, hello!

Venture Capital 271

Venture Capital Affiliate Valuation San Francisco 271

YoungUpstarts

DECEMBER 9, 2013

“Getting personal” doesn’t mean that you need to become your customers’ best friend — simply that you need to get engaged in their experience and show them that they matter, that you understand their needs. Yes, it’s true that customers aren’t always convenient. Risk keeping the lines of communication open.

Customer 155

Customer Technical Review Florida Cofounder 155

David Teten

SEPTEMBER 6, 2018

HOF Capital has stitched together our workflow across Google Suite , Slack , Airtable , Asana , Copper , and some other tools (leveraging Zapier for basic 3rd party integration, in addition to custom development for certain other integrations). It seamlessly creates a deal folder (company name) in our Google Drive.

Technical Review 60

Technical Review Private Equity Management Cap Table 60

David Teten

SEPTEMBER 6, 2018

HOF Capital has stitched together our workflow across Google Suite , Slack , Airtable , Asana , Copper , and some other tools (leveraging Zapier for basic 3rd party integration, in addition to custom development for certain other integrations). It seamlessly creates a deal folder (company name) in our Google Drive.

Technical Review 60

Technical Review Private Equity Management Cap Table 60

Startup Lessons Learned

NOVEMBER 7, 2008

So, if youre interested in helping avoid mistakes like that, here are the steps: Get a domain name. It doesnt have to be the worlds catchiest name, just pick something reasonably descriptive. If youre concerned about sullying your eventual brand name, dont use your "really good" name, pick a code name.

Demand 167

Demand San Francisco Lean Continuous Deployment 167

Startup Lessons Learned

MAY 9, 2012

TLDR: Brant Cooper and Patrick Vlaskovits , authors of The Entrepreneur's Guide to Customer Development are back with a new book called The Lean Entrepreneur. It took the idea of Customer Development and made it accessible to a whole new audience. Illustrations by FAKEGRIMLOCK. You can pre-order it starting today.

Entrepreneur 167

Entrepreneur Lean Southern California San Diego 167

Steve Blank

APRIL 14, 2013

Note to Chinese Communist party – the best name for your propaganda department should probably not be the “Propaganda Department.”). Filed under: China , Customer Development , Technology , Venture Capital. China Customer Development Technology Venture Capital' It’s an amazing cat and mouse system.

China 215

China Silicon Valley Non-Compete Intellectual Property 215

Up and Running

MAY 18, 2016

You’ll learn more about what destroys startups, how to use the Customer Development method to succeed, how to use the Business Model Canvas, how to identify and keep your customers, and how to drive profits. Lean Customer Development: Building Products Your Customers Will Buy. B y Cindy Alvarez.

Startup 80

Startup Venture Capital Lean Angel Investor 80

Steve Blank

APRIL 7, 2020

The key principles of customer development are: There are no facts inside the building so get the heck outside. You can test your hypotheses with a series of experiments with potential customers. Hello, my name is xx. All you have are a series of untested hypotheses. I know this must be a crazy time for you.

Customer 413

Customer Business Model Restful Video 413

Steve Blank

APRIL 2, 2009

Any customer who used the four critical color publishing applications was going to be blown away by how much better the SuperMac boards were. Tell Me How to Find You But having benchmarks in hand that showed us as the winner did us no good unless all our potential customers could see them.

Silicon Valley 124

Silicon Valley Technical Review RSS Software Review 124

The Startup Magazine

MARCH 29, 2024

Optimising Your Operations Efficiency is the name of the game when it comes to operations. Whether it’s managing your supply chain or automating customer service, look for ways to optimise every aspect of your operations. It’s not just about a logo or a tagline; it’s the experience you promise your customers.

Intellectual Property 131

Intellectual Property Angel Investor Business Model Bootstrapping 131

Steve Blank

NOVEMBER 8, 2013

Then they filled in the market spaces with the names of the companies that are representative players in each of the adjacent markets. The competitive diagram is how develop your first hypotheses about who your customers are. Filed under: Customer Development , Teaching , Venture Capital.

Venture Capital 335

Venture Capital Customer Development Business Model Lean 335

conversionxl.com

SEPTEMBER 10, 2013

It’s Not a Conversion Problem, It’s a Customer Development Problem. This is a customer development problem. So What is Customer Development? The core idea behind customer development is that the assumptions you make about a target market are only guesses. Website Analysis.

Customer Development 60

Customer Development Conversion Developer Customer 60

Steve Blank

SEPTEMBER 14, 2009

Filed under: Customer Development , Venture Capital | Tagged: Entrepreneurs « Customer Development Manifesto: Market Type (part 4) Customer Development Manifesto: The Path of Warriors and Winners (part 5) » 16 Responses Jon Ziskind , on September 14, 2009 at 9:19 am Said: Steve – Great post and really great advice.

Silicon Valley 217

Silicon Valley Technical Review IPO Venture Capital 217

Steve Blank

AUGUST 15, 2016

For the past 30 years great colleges have approached recruitment by creating a list of names from the PSATs and then sending out glossy brochures. Filed under: Customer Development , SiriusXM Radio Show. The goal was to help low-income students better understand the college application process.

Cofounder 142

Cofounder Entrepreneur Africa Sales Cycle 142

Steve Blank

APRIL 15, 2010

BTW, “ Fishbon &# in the title slide is the name of the artists/engineers/writers collective that hosted the talk. Filed under: California Coastal Commission , Customer Development , Customer Development Manifesto , Durant versus Sloan: Startups Verus Companies.

San Francisco 251

San Francisco California Startup Customer Development 251