article thumbnail

The Skinny On “Fattening Up” Customers

YoungUpstarts

Customer development - along with acquisition and retention – is one of the primary firm activities that drive customer value. It describes the tactics that a firm employs to create the maximum value for its existing customers over the lifetime of their relationship. But this pattern is far from universal.

Customer 162
article thumbnail

The National Science Foundation Innovation Corps – What America Does Best

Steve Blank

Principal Investigator: Alan Johnson University of Pennsylvania. Filed under: Customer Development , Lean LaunchPad , Technology. If you can’t see the presentation above, click here. Pilot Production Of Large Area Uniform Single-Crystal Graphene Films. If you can’t see the video above, click here.

America 241
article thumbnail

Unintended Lessons

Steve Blank

checking out the shopping in Georgetown, saw beautiful horse country in Pennsylvania and upstate NY and headed down into the bays and coves of Connecticut filled with sailboats. We started in North Carolina eating BBQ and enjoying the Southern culture, went through Washington D.C