Steve Blank

DECEMBER 3, 2019

I knew I wanted to write a book about a (then) radically new entrepreneurship idea called Customer Development (later the foundation of the Lean Startup movement). More importantly, my book, customer development, and the Lean methodology were greatly influenced by all the research that had preceded me.

Cofounder 142

Cofounder Lean Reputation Programming 142

SVPG

NOVEMBER 22, 2013

But one of the real advantages from a product point of view is that there’s no legacy to drag along, there’s no revenue to preserve, and there’s no reputation to safeguard. However, once your product develops to the point that it can sustain a viable business (congratulations!) Protect Employees and Customers.

Product 67

Product NDA Continuous Deployment Reputation 67

Steve Blank

OCTOBER 31, 2014

This group realized that Australia has a great reputation as one of the world’s best sporting nations. They realized if they could develop and promote a well-coordinated sports technologies industry, they could capture their unfair share of the $300 billon sports consumer market. Bay of Fires Tasmania.

Global 335

Global Australia Silicon Valley China 335

Steve Blank

OCTOBER 5, 2009

And so was his reputation for being verbally abusive to his direct reports. My ex-boss was going to be the VP of Engineering and I would report to the CEO whose marketing acumen and sales instincts seemed at the time to be telepathic and sense of theater was legend.

North Carolina 125

North Carolina Silicon Valley Fractional VPE Part-Time VPE 125

Steve Blank

AUGUST 27, 2012

It was great to watch him embrace the spirit and practice of customer development. He was constantly in front of customers, listening, selling, installing and learning. The company already was gaining a reputation as one without a coherent strategy. Filed under: Customer Development.

Founder 316

Founder Cofounder Advisory Board Burn Rate 316

Startup Lessons Learned

OCTOBER 4, 2008

Because of IMVUs reputation, Ive also had the opportunity to serve as an advisor or board member for more than a dozen startups. It is encouraging to know someone with your reputation and connections is evangelizing truly valuable information for start-ups. Please share your thoughts to krishna at ntroduction dot com Thanks!

San Francisco 155

San Francisco Technical Cofounder Fractional CTO CTO 155

Startup Lessons Learned

AUGUST 2, 2008

What I tell most startups we fund is that if someone reputable offers you funding on reasonable terms, take it. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? No departments The Five Whys for Startups (for Harvard Business R.

San Francisco 125

San Francisco Software Review Technical Review Continuous Deployment 125

Steve Blank

SEPTEMBER 15, 2016

She is an expert in creating and executing marketing, branding and communication strategies that accelerate growth, increase shareholder value and advance corporate reputation. . Filed under: Customer Development. If you can live with being lonely and if you can believe in yourself, then just go for it.

Washington 285

Washington Entrepreneur Silicon Valley Cofounder 285

David Teten

SEPTEMBER 6, 2015

Protecting one’s reputation is incredibly important for any investor, whether independent or corporate. Of course, bringing startups (whether prospective or existing portfolio companies) closer to operating divisions has business and customer development benefits. Could they excel at customer development with enterprises?

Venture Capital 60

Venture Capital Balance Sheet Technical Review Portfolio 60

Startup Lessons Learned

SEPTEMBER 17, 2013

Two years ago, he moved to Beijing, where he founded Lean Startup Meetup Beijing , as well as his current venture, SoHelpful.me , a platform for leveraging one-to-one relationships to build reputation and word of mouth. On weekends, he evangelizes Customer Development and runs a Lean LaunchPad class nationwide in Japan.

Silicon Valley 168

Silicon Valley Lean Puerto Rico Japan 168

YoungUpstarts

NOVEMBER 8, 2017

You need to have a good reputation across all channels. If you’re a restaurant, customers will go on Yelp to read reviews about your establishment. It’s a way for customers to safeguard their investment in your business, or in this case, make sure that they enjoy a good meal. Testimonials and Reviews.

Customer 133

Customer Wiki Social Media Channel 133

SVPG

JULY 31, 2013

While I am currently a passionate advocate of methodologies like Agile, Lean, Design Thinking, Customer Development and more, I try very hard not to get too attached to, or to be too closely associated with, any particular school of thought or technique. And especially of the techniques and methods that I advocate to others.

SCRUM 60

SCRUM Continuous Deployment Agile Lean 60

Steve Blank

SEPTEMBER 15, 2016

She is an expert in creating and executing marketing, branding and communication strategies that accelerate growth, increase shareholder value and advance corporate reputation. . Filed under: Customer Development. If you can live with being lonely and if you can believe in yourself, then just go for it.

Washington 120

Washington Entrepreneur Silicon Valley Cofounder 120

A Smart Bear: Startups and Marketing for Geeks

OCTOBER 23, 2012

Outspoken investor Paul Kedrosky characterizes Color’s reputation: “It’s become a punch line. Witness, for example, this terrific Fast Company article on Bill Nguyen , serial entrepreneur who’s seventh startup “Color” famously raised $41m for a new mobile app before it even launched.

IPO 240

IPO Flash Bootstrapping Private Equity 240

YoungUpstarts

JANUARY 31, 2013

If they showed up in 2013 and truly lived up to their reputations, they would find themselves in huge demand. It may not happen overnight, but it will over time as you gain a reputation for transparency and trustworthiness. When you cultivate a reputation for honesty, you’ll be surprised by how quickly and how far the word spreads.

Washington 124

Washington Reputation Management Restful 124

Steve Blank

NOVEMBER 9, 2009

The difference between the two ways of thinking is why successful entrepreneurs have the reputation for being relentless. So much so, I took a Customer Development approach to my startup, which I wrote up as a Case Study for the Google Group Lean Startup Circle. To an outsider it looks like they’re annoyingly persistent.

Silicon Valley 324

Silicon Valley Software Review RSS Technical Review 324

A Smart Bear: Startups and Marketing for Geeks

JUNE 26, 2012

The key thing to notice is that during my customer development, everyone said “That’s a great idea, you should do it!” Your project will meet the same end, only after a significantly larger investment in time, money, heart, and reputation. Truth in startups emerges or crumbles in the same way. ” Everyone.

Flash 239

Flash Engineer Reputation Customer Development 239

YoungUpstarts

AUGUST 15, 2017

Or better yet, are they achieving a reputation within the community as an expert, or perhaps as a generous soul? What are your superusers getting in return for their generosity? Are they finding their own Cheers hangout where everybody knows their name? If you don’t know why your superusers do what they do, ask them.

Community 124

Community LLC Customer Developer 124

YoungUpstarts

MARCH 27, 2012

It may be product durability, the company’s reputation for customer service, or safety features. If you don’t value what you bring to the customer, they won’t value it either. If someone wants to buy a camera, a doorknob, a car, they can drive to the nearest store or order from the first company that pops up on Google.

Customer 145

Customer Differentiation Reputation Demand 145

Startup Lessons Learned

JULY 15, 2010

Despite Google’s reputation as an innovative company, they seem to me to be counted as one of the last of the old breed. Despite Google’s reputation as an innovative company, they seem to me to be counted as one of the last of the old breed. We are living in a transitional moment. We are living in a transitional moment.

IPO 166

IPO San Francisco Lean Silicon Valley 166

Steve Blank

JULY 13, 2009

One magazine called us the “Digital Dream Team”, young, edgy and hip, and by the looks of the company (great building, nice furniture, and well dressed 20-year olds) we were trying to live up to the reputation. Not being able to hear negative customer input is an extremely bad idea. We all know how that ends up.

Silicon Valley 122

Silicon Valley Product RSS California 122

Steve Blank

JANUARY 10, 2023

Erin had previously worked in New York for one of those companies and had a stellar reputation in the industry. As one would expect, with banks and hedge funds as customers, the majority were based in the New York metropolitan area. She’s built a 65-person startup selling enterprise software to the financial services industry.

New York 333

New York Miami Silicon Valley Sales 333

Startup Lessons Learned

JULY 31, 2009

Need to build a good reputation system to rate both the startups and candidates, and then a matching engine that can make the matching. This is a machine learning problem and it can be solved as long as some relevant signals can be captured in the reputation rating. August 12, 2009 3:51 PM Gregsaid.

San Francisco 68

San Francisco Lean Startup Continuous Deployment 68

YoungUpstarts

FEBRUARY 21, 2013

When you cultivate a reputation for rock-solid honesty — for laying out all your cards even when it doesn’t benefit you, for telling the whole truth, for never holding back or sugarcoating — you’ll gain customer loyalty that money can’t buy. Sound familiar?

Customer 190

Customer Cofounder Developer Email 190

YoungUpstarts

JUNE 26, 2013

And here’s the payoff When you succeed in putting your clients first, you will find that everything else — growth, a positive reputation, and financial security — all fall into place. Putting your customers’ interests ahead of your own — every time — will seem counter-intuitive, risky, and sometimes even frightening, especially at first.

Small Business 185

Small Business Reputation Customer Employee 185

YoungUpstarts

MAY 20, 2013

Honesty can be tough in the moment, but a reputation for trustworthiness (or untrustworthiness!) Live by a policy of never holding back or sugarcoating and you’ll gain customer loyalty that money can’t buy. In return, that’s usually how they’ll rate you.). can stick with you for life.

Flash 133

Flash Customer Customer Development Employee 133

YoungUpstarts

AUGUST 13, 2013

Honesty can be tough in the moment, but a reputation for trustworthiness — or untrustworthiness! — Professionalisms Clients First customer development customer experiences customer relationship management customer service managing clients small business Those Callaways' can stick with you for life.

Customer 150

Customer Flash Customer Development Small Business 150

YoungUpstarts

MARCH 27, 2013

And here’s the payoff: When you succeed in putting your clients first, you will find that everything else — growth, a positive reputation, and financial security — all fall into place. Putting your customers’ interests ahead of your own — every time — will seem counter-intuitive, risky, and sometimes even frightening, especially at first.

Small Business 185

Small Business Reputation Customer Cofounder 185

Duct Tape Marketing

SEPTEMBER 29, 2016

Whether you’re a startup business building an audience or an existing brand struggling to establish a solid base of loyal customers, developing a marketing strategy that heavily emphasizes user-generated content will benefit your product one way or another. Understanding UGC: Its Essence and Its Capabilities.

Software Review 28

Software Review Campaign Advertising Social Media 28

This is going to be BIG.

JUNE 30, 2011

Go around to folks and try and figure out what their biggest problems are--some internal customer development and well thought out process improvements can go a long way. I think that, too often, people and companies build reputations for excellence that aren't necessarily well deserved. This is a big one for me.

Audience 125

Audience Reputation Matching Customer Development 125

www.quora.com

JANUARY 16, 2011

" => I have not bothered to put up a landing page, survey to test customer demand, or done any customer development whatsoever. "Where is the best place to find a rockstar developer to bring it to life?" Ability to sell and evangelize the idea to recruits, press, customers. So it can be done.

Developer 42

Developer Technical Review Cofounder Technical Cofounder 42

Both Sides of the Table

MARCH 11, 2010

Worse still I’ve actually heard the following from somebody that is reputable and whom I actually like, who has raised $1 million, “we don’t want to raise $3 million to get to the next round. Better that you handle things until the bitter end and preserve your most valuable asset – your reputation.

Silicon Valley 308

Silicon Valley Bankruptcy Intellectual Property Reputation 308

techcrunch.com

OCTOBER 23, 2010

Everything Seth said is absolutely spot on, except I’d encourage founders to make sure they do some customer development (even in the consumer space) in parallel to cranking out the first product. Will be looking forward to seeing the next piece that you do. Andrew Holt I love these kinds of articles.

Technical Review 84

Technical Review Cofounder Technical Cofounder Software Review 84

A Smart Bear: Startups and Marketing for Geeks

APRIL 16, 2013

Freemium is not customer development Just imagine how much you’ll learn once you have 1,000 real, active users of the system: Everything from behavioral statistics (which features are actually used?) Is it helping your company’s reputation? Should you really turn your back on the benefits great tech support brings

Marketing 318

Marketing Viral Campaign Business Model 318

www.vccafe.com

MARCH 11, 2013

Steve Blank on Lean Customer Development. UCL has built a reputation as a pioneer of collaboration between industry and academia. Customer Development. Read post Why Learning should be your top 2013 new year’s resolution  for a full list. Codeacademy. Lean Methodology Sources. Steve Blank. SW Courses.

Software Review 53

Software Review Technical Review Startup 53

Startup Lessons Learned

SEPTEMBER 11, 2009

When IMVU instigated a policy of banning users from voicing their thoughts, however, even more damage was done to the company's reputation in the eyes of many. I agree that listening and communicating is a key to success, but customer development can only do so much. Eric September 13, 2009 11:32 AM Joel Andren said.

Community 158

Community Management Lean Software Review 158