Steve Blank

SEPTEMBER 3, 2014

While he correctly understood how to frame his hypotheses with a business model canvas, and he was doing a good job in customer development – the third component of Lean is using Agile Development to rapidly and iteratively build incrementally better versions of the product – in the form of minimal viable products (MVP’s).

Cofounder 336

Cofounder Founder Technical Cofounder Coder 336

Steve Blank

OCTOBER 25, 2010

It’s the combination of Business Model Design and Customer Development. Business Model Design Gets Dynamic, Customer Development Gets Strategic. One of the key tenets of Customer Development is that your business model is nothing more than a set of untested hypotheses. Business Model Design.

Customer Development 329

Customer Development Business Model Developer Customer 329

Steve Blank

APRIL 12, 2010

Each sale requires us to handhold the customer and takes way too long to close. A few investors suggested he add new product features, others suggested firing the VP of Sales. The Customer Development model that I write and teach about is the entrepreneur’s version of Boyds’ OODA loop.).

Business Model 332

Business Model Agile Customer Development Startup 332

Steve Blank

FEBRUARY 11, 2010

The Customer Development process is the way startups quickly iterate and test each element of their business model , reducing customer and market risk. The first step of Customer Development is called Customer Discovery. outside the building and test them in front of customers. VP of Sales – “Sure.”

Burn Rate 248

Burn Rate Silicon Valley Marketing Boston 248

Steve Blank

SEPTEMBER 3, 2009

This post describes how the traditional product development model distorts startup sales, marketing and business development. This post describes how the traditional product development model distorts startup sales, marketing and business development. Freemium models have their own scorekeeping.)

Customer Development 215

Customer Development Developer Customer Silicon Valley 215

Steve Blank

SEPTEMBER 5, 2013

We think teaching teams a formal methodology around the Lean Framework (Business Model design, Customer Development and Agile Engineering) is a natural evolution of how successful incubators/accelerators will build startups. Filed under: Customer Development , Lean LaunchPad , Teaching. Technology in search of a market.

Lean 315

Lean Customer Development Sales Cycle Business Model 315

Both Sides of the Table

JUNE 13, 2013

Like most startup entrepreneurs, when I began my first company in 1999 I had no formal sales experience. I did have the wherewithal to visit potential customers and try to understand the pain points that I thought could be solved with our solution. question in sales. This article originally appeared on Inc.com.

Sales 393

Sales Startup Framework Search 393

Steve Blank

SEPTEMBER 17, 2009

This post describes a solution – the Customer Development Model. In future posts I’ll describe how Eric Ries and the Lean Startup concept provide the equivalent model for product development activities inside the building and neatly integrates customer and agile development.

Customer Development 242

Customer Development Developer Customer Silicon Valley 242

Steve Blank

APRIL 30, 2009

SuperMac sold our graphic boards for the Macintosh through multiple distribution channels: direct sales to major accounts, national chains, independent rep firms, etc. But the computer retail channel was a large part of our sales. He had teamed up with a former product manager at P&G to deliver seminars on just this subject.

Sales 120

Sales Silicon Valley RSS Las Vegas 120

Steve Blank

JUNE 19, 2014

understand the core customers and the sales and marketing process required for initial clinical sales and downstream commercialization. gather data essential to customer partnerships/collaboration/purchases before doing the science. Customer Development Lean LaunchPad Life Sciences National Science Foundation'

Lean 269

Lean SBIR Intellectual Property Customer Development 269

YoungUpstarts

SEPTEMBER 4, 2014

In today’s hypercompetitive, customer-driven business world, you need to look at new ways to make your business stand out. By exploring customer service initiatives, new sales channels, and private label financing, to name a few, you can attract and keep new customers. Improve the Customer Experience.

Customer 168

Customer PPC Software Review Finance 168

Steve Blank

SEPTEMBER 10, 2009

In future posts I’ll describe how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development. They never understood Market Type. Why does Market Type matter?

Customer Development 196

Customer Development Developer Customer Silicon Valley 196

SoCal CTO

OCTOBER 6, 2011

In both cases, the answer was that the founder would go to find other ideas, turn those into paper descriptions and validate it with customers. Customer Validation 101. The Fallacy of Customer Development Hubris Versus Humility: The $15 billion Difference Less is More, More or Less Yes, but who said they’d actually BUY the damn thing?

Customer 227

Customer Fractional CTO Viral Lean 227

Up and Running

MARCH 21, 2018

When it comes to making money online, business and personal branding are huge drivers of sales and influence. Company branding builds trust and an emotional connection between businesses and potential customers. And according to Forbes, brand loyalty is a big driver in closing sales and selling online. Custom development.

Entrepreneur 107

Entrepreneur Technical Review Hosting SEO 107

Steve Blank

NOVEMBER 23, 2012

Filed under: Air Force , Customer Development , Family/Career/Culture. Unless you’ve had a ton of experience (which includes failing) in a broad range of areas you’re only guessing. Great careers start by peeling potatoes.

Thailand 331

Thailand Engineer Customer Development SEO 331

Seeing Both Sides

JULY 11, 2013

I''ve been thinking a lot lately about scaling sales. . Before this occurs, the sales process is a craft or an art - custom-made by the founder or evangelist sales VP. How do I build a repeatable, scalable sales process that is like an industrial machine - not a crafts project? 1) Enterprise Sales.

Sales 50

Sales Technical Review Software Review B2B 50

Steve Blank

MARCH 2, 2011

Working with him, I’ve been impressed to watch his small team embrace Customer Development (and Business Model Generation ) and search the world for the right product/market fit. They’ve tested their hypotheses with literally hundreds of customer interviews on every continent in the world. Corporate elephants can dance.

Silicon Valley 222

Silicon Valley Agile Customer Development Early Stage 222

Startup Professionals Musings

APRIL 28, 2014

Chief Sales Officer (VP Sales). What you really need is a VP of Marketing and Customer Development, who can help with lead generation and honing the message, rather than an executive to manage a sales team and existing customers. Chief Brand Officer.

CTO Hire 252

CTO Hire Fractional CTO Angel Investor Public Relations 252

Steve Blank

NOVEMBER 5, 2009

Chasing funding versus chasing customers and a repeatable and scalable business model, is one reason startups fail. Product Development – Getting Funded as The Goal In a traditional product development model, entrepreneurs come up with an idea or concept, write a business plan and try to get funding to bring that idea to fruition.

Customer Development 262

Customer Development Developer Customer Silicon Valley 262

Steve Blank

JULY 22, 2010

Startup CEO’s can’t delegate sales and expect it to happen. Customer Validation needs to have the CEO actively involved. Here’s an example in a direct sales channel. Customer Development Diagnostics over Lunch. It certainly sounded like he had done a great job of Customer Discovery. Sales Process.

Forecast 270

Forecast Sales Customer Customer Development 270

Steve Blank

MAY 1, 2009

The Customer Development talk can be seen here. That said I will be giving a Customer Development talk at TIECON , Saturday May 16th, 1:30 thanks for asking. steve Customer Development is Hard. Thanks to Dave McClure and Leonard Speiser for the opportunity to speak. It starts at ~40:30 in the video.

Customer Development 139

Customer Development Developer Silicon Valley Customer 139

Steve Blank

JUNE 25, 2009

Twenty eight years ago I was the bright, young, eager product marketing manager called out to the field to support sales by explaining the technical details of Convergent Technologies products to potential customers. They looked at their watches, gave our sales guy a quizzical look and left.

Technology 138

Technology Silicon Valley Fractional VPE Part-Time VPE 138

Steve Blank

JULY 24, 2012

The VC’s suggested I should spend a day at Onyx Software, an early pioneer in Sales Automation in Seattle. Their VP of Sales was about 6’ 3” and seemed to be almost as wide. But in that one day I had learned a lot about sales automation that would shape my thinking when we founded Epiphany. I Know A Great Customer.

Seattle 259

Seattle Cofounder Engineer Sales 259

Startup Professionals Musings

FEBRUARY 22, 2013

Chief Sales Officer (VP Sales). What you really need is a VP of Marketing and Customer Development, who can help with lead generation and honing the message, rather than an executive to manage a sales team and existing customers. Chief Brand Officer.

CTO Hire 244

CTO Hire Fractional CTO Startup Angel Investor 244

A Smart Bear: Startups and Marketing for Geeks

NOVEMBER 5, 2014

It’s often said that you shouldn’t talk about price during customer development interviews. 1/mo means you can’t afford customer service and it must incrementally free to run the technology behind it, both of which have implications for the sort of product you have to build (e.g.

Bootstrapping 294

Bootstrapping Technical Review B2C Sales Cycle 294

Steve Blank

JUNE 26, 2014

We’re changing the order in which we teach the business model canvas and customer development to better-fit therapeutics, diagnostics and medical devices. “Customer Development” to test the hypotheses outside the building and. We’ve pivoted our Lean LaunchPad / I-Corps curriculum.

Intellectual Property 281

Intellectual Property Lean IP Open Source 281

YoungUpstarts

SEPTEMBER 4, 2016

From manufacturing to sales to finance, the supply chain routinely fails to command the respect it deserve. Transportation partners play an enormous role in the supply chain as they bring products into distribution centers and sometimes directly to customers. Develop Relationships with Supply Chain Partners.

Management 145

Management Forecast Los Angeles San Francisco 145

Steve Blank

SEPTEMBER 5, 2023

Here’s how I learned why they were critical to successful customer development. I was an aggressive, young and a very tactical VP of marketing at Ardent , a supercomputer company – who really hadn’t a clue about the relationship between profound beliefs, customer discovery and strategy. What do you think?”

Business Model 305

Business Model Product Development Early Stage Customer Development 305

Steve Blank

SEPTEMBER 1, 2021

Do they have better sales, marketing, or product development groups? What the winners start with is the realization that in a world of continuous disruption, they have only a few years to develop new capabilities or be pushed over the brink. Is it that some CEOs are better than others? Are their people smarter?

Incubator 402

Incubator Lean Agile Business Model 402

Steve Blank

APRIL 16, 2024

And for good measure, I never even considered asking the potential customer to pay for the demo and/or my costs. (My My only excuse was that this was my first foray into enterprise sales.) So we built rigor into our sales process. We built a sales road map of finding first product/market fit with the users and recommenders.

Founder 325

Founder Engineer Sales Conversion 325

The Startup Magazine

MARCH 10, 2024

Salesforce, renowned for its robust customer relationship management (CRM) platform, serves as the nerve center for many businesses’ sales, marketing, and customer service operations. Why does Salesforce SMS integration matter?

SMS 123

SMS Customer Campaign Social Media 123

Gust

APRIL 20, 2014

Chief Sales Officer (VP Sales). What you really need is a VP of Marketing and Customer Development, who can help with lead generation and honing the message, rather than an executive to manage a sales team and existing customers. Chief Brand Officer.

CTO Hire 171

CTO Hire Fractional CTO Angel Investor Public Relations 171

Startup Lessons Learned

DECEMBER 1, 2014

Here are just a few things you might look for: Reducing risk in young companies Bringing innovation to the enterprise Designing and running experiments Customer development strategies All conference passes are on sale right now, and you can compare them here.

Lean 165

Lean Fractional CTO Part-Time VPE Fractional VPE 165

Steve Blank

JULY 7, 2015

Eric was the very first practitioner of my Customer Development methodology which became the core of the the Lean methodology. Back in 2004 when Eric and his IMVU co-founder Will Harvey approached me about investing in IMVU, I agreed on one condition – they had to take my Customer Development class at UC Berkeley Haas Business School.

Lean 120

Lean Technical Cofounder Silicon Valley Channel 120

Startup Professionals Musings

DECEMBER 1, 2010

Chief Sales Officer (VP Sales). What you really need is a VP of Marketing and Customer Development, who can help with lead generation and honing the message, rather than an executive to manage a sales team and existing customers. Chief Brand Officer.

CTO Hire 227

CTO Hire Fractional CTO Startup Angel Investor 227

Steve Blank

OCTOBER 7, 2011

The number of serial entrepreneurs is very low and until recently most of the talented sales and marketing professionals choose to work for Nokia. Filed under: Business Model versus Business Plan , Customer Development , Teaching , Technology , Venture Capital.

Finland 324

Finland Venture Capital Government Russia 324

Hunter Walker

AUGUST 11, 2022

Founders seem to disproportionately come from engineering, product and sales/business unit career paths. You’re trying to build a software product, do customer development and find PMF. Founders Often Don’t Come From These Backgrounds…. Nor Do VCs.

Seed Stage 102

Seed Stage Cap Table Founder Marketing 102