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Why Real Learning is Outside the Building, Not Demo Day

Steve Blank

While our teams have mentors, socialize a lot and give great demos, the goal of our class final presentations is “ Lessons Learned ” – about product/market fit, pricing, acquisition/activation costs, pricing, partners, etc. Given something tangible, customers were able to start gauging their willingness to use and pay.

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10 Quotes You Should Never Use Around A Business Plan

Startup Professionals Musings

If you haven’t yet finalized the business model, cost projections, and customer segments, you aren’t ready for investors. Let me show you a demo rather than a business plan.” Demos never go according to plan, and ones that work go on far too long. The best demos to investors are 30 seconds or less.

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4 Keys To A Successful Integrity Check With Investors

Startup Professionals Musings

Others schedule exhaustive training sessions for everyone on the team, including showcase customers, to make sure that everyone paints a consistent picture. The Founder needs to remember that meetings up to this point have been primarily off-site, with staged demos, and managed personally by the CEO or a small team.

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Founders Need to Be Ruthless When Chasing Deals

Steve Blank

One of the most exciting things a startup CEO in a business-to-business market can hear from a potential customer is, “We’re excited. This can be the beginning of a profitable customer relationship or a disappointing sinkhole of wasted time, money, resources, and a demoralized engineering team. I still don’t know what happened!”

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The Art of Customer Recovery: Transforming Negatives into Positives

Duct Tape Marketing

Key Takeaway: In the world of customer experience, mishaps are inevitable. However, by approaching customer recovery with style, empathy, and exceptional ownership, businesses can turn these situations into opportunities to create raving fans. 15:10 What are the best strategies for fixing a poor customer experience? [17:56]

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10 Strategies For Attracting Investors That Will Fail

Startup Professionals Musings

If you haven’t yet finalized the business model, cost projections, and customer segments, you aren’t ready for investors. Let me show you a demo rather than a business plan.” Demos never go according to plan, and ones that work go on far too long. The best demos to investors are 30 seconds or less.

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Customer Discovery In the Time Of the Covid-19 Virus

Steve Blank

The classes are built on the Lean Startup methodology: Customer Discovery, Agile Engineering and the Business/Mission Model Canvas. So how do our students get out of the building to talk to customers to do Customer Discovery when they can’t get out of the building? Reminder: What’s the Point of Talking to Customers ?

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