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Always Right: Five Risks You Must Take With Your Customers

YoungUpstarts

by Tom Panaggio, author of “ The Risk Advantage: Embracing the Entrepreneur’s Unexpected Edge “ Here’s one of business’s dirty little secrets: Many business owners prefer to keep their customers at arm’s length. Nobody likes feeling unimportant, and with all of the choices out there today, customers don’t have to settle for it.

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Customer loyalty comes in four special forms.

Berkonomics

Repeat customers, raving fans, angry backlashers, commodity shoppers. First, negative kinds of loyalty: Here’s another way to look at the ladder to an ideal customer loyalty relationship. Customers hate this, especially when they have a complaint. Worse yet, customers attained through these sources are rarely loyal at all.

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Protect Your Parents from Avis Budget: Direct Marketing Scumbags

Both Sides of the Table

My research reveals that this known scam artist company has been duping customers for some time. I had to put in a bit of web research to uncover an intricate web of ownership that leads to the Avis Budget ownership and worse still up to a well-known private equity group called Apollo.

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Entrepreneurs Need To Keep Their Business Focused

Startup Professionals Musings

Keep these balanced and aligned between people (customers, employees) and process (quality, service, revenue), and keep the scope realistic (eliminating world hunger is too broad). Your team, customers, and investors will all be confused, leading to a lose-lose situation. Limited goals and priorities. Segment the opportunity.

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Understanding the Digital Mail Room: How to Increase Your Direct Marketing Results

Up and Running

As the world increasingly goes digital, using postage mail for customer outreach has almost become an anachronism. In fact, many small to medium-sized businesses (SMBs) are using targeted direct mailings alongside their digital efforts to connect with customers.

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10 Tips To Ensure That Your New Venture Is Investable

Startup Professionals Musings

I see too many business plans that are really product plans for customers, touting free services and long feature lists. No product, even with a large opportunity, is ready to scale until you can show it working, with multiple customers paying the full price, to validate the business model. Word-of-mouth does not scale.

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Tips For SaaS Businesses To Up Their Game By Leveraging Web Push Notifications

YoungUpstarts

Hence, it is critical to market it the right way. Direct marketing doesn’t work out often, so, to make the brand visible, you need other marketing efforts. 86% of Saas business consider customer acquisition as their highest growth priority. Retaining customers is 9X cheaper than acquiring new users.

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