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8 Ways To Ensure Customer Interactions Are Memorable

Startup Professionals Musings

Yet, as a business consultant, I often find minimal focus on improving employee engagement and assessing their customer-facing performance. For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees.

Customer 369
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Hiring Employee #1

A Smart Bear: Startups and Marketing for Geeks

Tweet. --> It’s a big decision to make your first hire, because what you’re really deciding is whether you want to keep a lifestyle business or attempt to “cross the chasm” and maybe even get rich. There’s already a lot of great advice about hiring at little startups. (Powered by LaunchBit ).

Hiring 282
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7 Ways To Hire Your Way To Failure In A New Venture

Startup Professionals Musings

Business success is all about having the best team, yet the average entrepreneur has little prior experience with hiring people and building top-notch teams. Hiring requirements must be anticipated and implemented with the same precision and tracking as manufacturing volumes, sales leads, and customer service.

Hiring 339
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Why You Need Tools And Analytics For Employee Metrics

Startup Professionals Musings

Even after many years mentoring entrepreneurs and advising businesses, I continue to be surprised by the primary focus on products and processes, and the often incidental attention to hiring and nurturing the right people. It’s the same for customers and products, where analytics have long proven their value.

Analytics 245
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Using Generative AI to Drive Corporate Impact

TechEmpower

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

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10 Important Hiring Tips for Startups in Post COVID Era

ReadWriteStart

One major reason is that unless you don’t put effort into hiring the right talent, the operational functions suffer. However, it is important to plan your hiring campaigns with a specific purpose when the economy is down amid the pandemic. 10 Important Hiring Tips for Startups in Post COVID Era. Consider Remote Hiring.

Hiring 159
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7 Myths And Reality On Employees Thinking Like Owners

Startup Professionals Musings

Every startup lucky enough to get some traction gets to the point where they decide to hire some “regular employees” for sales, marketing, and administrative tasks. What they should be doing is hiring only “entrepreneurs,” meaning people who think and act as if this is their own business. Employees will lose focus on their work.”

Employee 222