article thumbnail

Make ‘Em Say Wow: 11 Tips For Building A Strong Service Team

YoungUpstarts

By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ”. We love receiving great customer service. The trick, of course, is developing a customer service team that has the skills to provide such an overwhelming reaction amongst your customers.

Maldives 100
article thumbnail

Can You Really Overhaul A Nation’s Customer Service Culture?

YoungUpstarts

By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ”. In a harsh global economy, great service is the price of admission. And if you’re a leader at global enterprise, no doubt you’ve gained more than a few gray hairs worrying about it.

Mauritius 205
article thumbnail

the world without altgate

Altgate

One metric that jumped out at me is the global reach.    This feature is rumored to be in development but I couldn't get it even with the custom reporting.    This feature is rumored to be in development but I couldn't get it even with the custom reporting.    Anyone have tips on this?