YoungUpstarts
JUNE 4, 2017
How can you, as an online business, ensure a great experience for your customers? Loading speed is one of the first interaction you have with customers; it determines whether they will stay to explore or move on to another website. However, you also need to avoid overwhelming customers with too many data.
YoungUpstarts
OCTOBER 11, 2012
By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ”. Companies whose cultures aren’t built around the ability and the willingness — no, the eagerness — to delight the customer won’t survive. If you’ve never heard of Mauritius, take note.
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YoungUpstarts
APRIL 15, 2015
By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ”. We love receiving great customer service. The trick, of course, is developing a customer service team that has the skills to provide such an overwhelming reaction amongst your customers.
YoungUpstarts
FEBRUARY 19, 2015
By Ron Kaufman, author of “ Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet ”. This is not about pouring money into customer service training. One recent success story is Air Mauritius, a national airline for the island nation Mauritius, located in the Indian Ocean.
Start Up Blog
AUGUST 10, 2023
The voice is hyper-realistic, and the ‘bot’ will have the exact look, identity, behaviour, and personality the end-user has designed for it, all generated by the customer via simple text prompts. Adding these AI personalities to soft robotics where a fully formed physical likeness of an AI is built and sent to the customer.
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