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How To Improve Staff Retention 

YoungUpstarts

In any industry, the best talent must be retained to nurture customer loyalty, increase tips and maintain reputation. The post How To Improve Staff Retention appeared first on Young Upstarts. In hospitality, it's even more critical.

Retention 246
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How to Track and Improve Ecommerce Customer Acquisition Effectiveness

ConversionXL

There’s more to ecommerce customer acquisition than increasing checkout conversion rates. For long-term, sustainable success, you must attract the right customers. In this article, you’ll learn how to gauge the effectiveness of any customer acquisition strategy. What makes customer acquisition different from marketing?

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7 Key Startup Activities Where Follow-Up Is Critical

Startup Professionals Musings

For entrepreneurs, effective networking is required to find investors, partners, and customers. They are too busy with the “crisis of the moment” to focus on follow-ups that may save a major customer, close a partner deal, or solidify a process that isn’t working well. Customer retention. Investor negotiations.

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Life After the Funnel: 6 Reasons why You’re Neglecting eCommerce Customer Retention

The Startup Magazine

Guiding your customer from first impression to checkout may seem tricky, but retaining them is even harder. A successful ecommerce business is built on customer loyalty, positive feedback and repeat purchasing. Studies show that just a 5% increase in retention rates could see increased profits of 25-95%.

Retention 134
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5 Ways to Cut Costs with Business Analytics

The Startup Magazine

Security breaches have become almost commonplace as cyber criminals discover that exploiting vulnerabilities in business computer systems gives them access to lots of valuable customer information. Breaches are costly to clean up and can do lasting damage to your company’s reputation. How can business analytics help?

Analytics 158
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Are You a Giver? How Reciprocity Results in Employee Retention

Mike Michalowicz

In your business, It’s a give-and-take dynamic that fosters a sense of community and shared responsibility within the organization, resulting in not only better business but better retention of your team. How Reciprocity Results in Employee Retention appeared first on Mike Michalowicz. You’re the owner of your business.

Retention 112
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Are You Putting Your Rock Star Customers To Work?

YoungUpstarts

by Bill Lee, author of “ The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset “. No one can truly understand your customers or genuinely share their interests unless she is a customer herself. Your most powerful growth engine is your existing customer. Highly trained salespeople.

Customer 154