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The Digital Transformation Is Affordable For SMBs: Where To Start In Your Digital Strategy

YoungUpstarts

New data-powered solutions give companies that would ordinarily be too large to customize their offerings the insight to do so. SMBs falsely assume that custom analytics platforms and data science is too complicated. One example would be generating order confirmation emails after a customer completes a purchase online.

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Are Agile Innovation Methods Right for Your Team?

The Startup Magazine

But instead of spending months on end coming up with the requirements that may or may not be what customers desire, using an agile methodology can help the product owner determine the features sooner, allowing for their feedback during the development process. Is this a software development project? Are your teams co-located? —

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17 Entrepreneurs Explain How Technology Will Affect Their Business Tomorrow

Hearpreneur

Thanks to Paul Lewis, Scrum Explainer ! #10- With the development of more option for team communication, project management, and customer retention, I can only expect better things for my business. 12- Faster Customer Service. 14- Boost the rate of lead to sales conversion and eliminate the custom escalation cases.

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Tale of Two Valleys: LA and the Bay Area from an Investor’s Perspective

Mucker Lab

If you took a random sample of 100 entrepreneurs here in LA, over 50% might not be able to tell you how to technically calculate 90-day cohort retention or how to build a cash flow statement. Oftentimes they see a market need and simply want to serve those customers. That number in the Valley might be closer to 10%.

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Episode 13: How to Solve Problems in Your Business, Human Resources, and #Zappos | The Bcast

Up and Running

In this episode, Peter and Jonathan discuss Kaizen, Kanban, and Scrum methodology and how they can be applied to small businesses. Atlassian: A Brief Introduction to Scrum. Forbes: Scrum is a Major Management Discovery . Scrum is more of a process, an application of process. You do Scrum every week.

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Startup Tools

steveblank.com

signup, upgrade, trial pricing Zuora – online subscription management FeeFighters – find the cheapest credit card processors HealPay – Collections made easy Customer Support Tender – support, knowledgebase tool for your site GetSatisfaction - conversations between companies / customers.

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Startup Resources

www.vccafe.com

Steve Blank on Lean Customer Development. Customer service. Google Custom Search Engine. Customer Relationship Management. great web customer acquisition tutorials. customer retention, churn reduction, lifetime value. free/cheap web customer relationship mgmt software. Codeacademy. Steve Blank.