Our revenue - but not our customer

deal architect

An American Airlines supervisor refused to let me stand by on an earlier flight because as he put it “You are not our customer. It’s been a decade but I still remember it vividly because I was so shocked.

7 Easy Ways for Small Businesses To Increase Their Revenue


More revenue. 2017 has been a good year for growing revenue. 69% of small business owners expected revenue growth this year. They expected hearty growth, too: 38% expected revenue to rise by more than 5%. Sell more stuff to your existing customers.

10 Top Revenue Models Drive Viable Businesses Today

Startup Professionals Musings

I’m certainly not a fan of customer rip-offs, but even non-profits have to be cash-flow positive, or have deep pockets, to help anyone for long. Every business needs to develop a revenue model even before a product. Price based on average value to customer.

4 Tips For Diversifying Your Company’s Revenue Stream


At some point, there’s a need to diversify the stream of revenue. Whether or not it’s immediately obvious, there are ways for your company to diversify its revenue stream moving forward – and you need to make it happen.

Should Entrepreneurs Grow Revenue Or User Count?

Startup Professionals Musings

Some analysts argue that revenue drives growth, while others say user growth drives revenue. Both have worked.Google reached $1 billion in revenue within five years of incorporation, and now has a market capitalization of over $400 billion.

SayAhh’s Revenue Projections

Feld Thoughts

Since last checking in with the SayAhh team, they have spent a few months consumed with building an early version of the product and speaking to potential customers, all the while watching their cash balance steadily diminish. The co-founders decided to divide-and-conquer, with Dick tackling expense projections and Jane tackling revenue projections. I am glad to see that you are forecasting revenues based on business drivers.

Efficient Methods For Boosting Startup Revenue


Though you may not have much to work with now, if your startup is to succeed, you must work consistently at finding and executing plans to increase your revenue. In exchange for them referring their customers and/or investing in your products you are willing to send business their way as well.

SAP Sustainability and customer revenues

deal architect

I got excited when I saw Dennis Howlett’s post about SAP Sustainability hints at revenue growth. For my next book I am cataloging all kinds of companies which are embedding tech to create “smart products” for their sectors and for. Enterprise Software (IBM, Microsoft, Oracle, SAP

Revenue Recognition’s Effect On M&A


There has been a lot of chatter regarding changes in revenue recognition criteria lately, but the effects it will have on the evaluation of companies planning an exit is just beginning to emerge. Recognize revenue when performance obligations are met (good(s) or service(s) have been provided).

A Super Simple Way To Increase Revenue Per Client

YFS Magazine

This is an effective way to increase your revenue per customer while you're on your initial sales call. Need to increase sales? Grow Marketing & Sales sales upselling

5 Reasons Startups Need Revenue As Well As Users

Startup Professionals Musings

Some analysts argue that revenue drives growth, while others say user growth drives revenue. Google reached $1B in revenue within five years of incorporation, and now has a market capitalization of over $400B. Long-term stability requires revenue growth and profit.

5 Keys Steps For Every Startup Roadmap To Revenue

Startup Professionals Musings

But the reality is that sellers are no longer in charge of the customer buying process. Kristin Zhivago, in her book “ Roadmap to Revenue ,” makes the point that the selling system is broken, since sellers no longer sell the way customers are buying.

Startup Revenue Milestones

K9 Ventures

At K9 we invest in companies which have a clear/direct revenue model and typically don’t invest in companies that follow the Ubiquity first Revenue Later (URL) revenue model made famous by Eric Schmidt in 2007. I call this Revenue Development and have written about it before.

5 Ways To Increase Your Business Revenue


With this, the rest of this post outlines five of the key strategies that will allow you to increase your revenue. You can give out samples of your products so that target customers will be able to finally try them. Improve Customer Relationship.

9 Great Paths To Recurring Revenue For Your Startup

Startup Professionals Musings

Every new business quickly realizes that revenue coming in every period on a committed basis is the Holy Grail to survival and growth. According to many experts , getting new customers is five to ten times harder than getting additional revenue from existing customers.

Revenue = Product Market Fit

Agile VC

This is a logical thing to do… when we started LinkedIn, my mentor Reid Hoffman instilled a mantra of Growth –> Usage –> Revenue which still holds for many consumer companies. Arguably revenue is the best signal of product-market fit for B2B startups.

Small Business Revenue Is On The Rise: Are You?


Not only are you kicking it when it comes to revenue, you’re also savvy marketers with impressive do-it-yourself skills. Digging into the numbers, 70 percent of small business owners reported meeting or exceeding their Q1 2016 revenue targets.

Website Ads are Not a Revenue Stream for Startups

Startup Professionals Musings

One of the biggest red flags I see in many Internet-related business plans today is advertising as the initial revenue stream, or a key part of it. Until you get a million page-views per month, your revenue will be negligible, and advertisers won’t be interested in your site.

4 Ways a Startup Consignment Shop Can Increase Revenue

The Startup Magazine

When determining how you can maximize revenue, consider these suggestions for optimizing your potential. Offering a myriad of payment options will broaden your customer base, given clients convenience and ease of mind. It will ensure your startup makes the revenue it deserves.

A Lesson in Recurring Revenue

Mike Michalowicz

One day, while some of his customers are browsing around, a little boy walks inside. The store owner turns to one of his customers and whispers in his ear, “watch how dumb this kid is.” The store owner looks at the customer and says “see, I told you.” ” Later in the day, the customer walks outside and spots the boy buying ice cream. ” The boy looks at the customer and responds “if I took the dollar, then the game would end.”

Impressive Strategies For Boosting Your Small Business’s Revenue


As a small business, you might be finding it tricky trying to increase your profits and revenues. However, you will be glad to hear that there are plenty of strategies that you could implement which will be vital in helping you grow your revenues. Get In Touch With Former Customers.

Strategies to Increase Your Construction Business Revenue

Up and Running

If you are a sub-contractor, for example, then your end customer is a general contractor. Have a 24/7 marketing, sales, and customer service rep—your company website. It can handle marketing, sales, and customer service.

How Can Display Advertising Drive Revenue And Brand Loyalty?


Using techniques such as these, display advertisements are placed on websites and apps that you know are popular with your target market, further increasing the amount of potentially interested customers who view your adverts. Driving revenue.

7 Revenue-Boosting Strategies for Your Travel Business

Up and Running

Not only is the travel industry one of the largest in the world, but it encompasses a wide variety of business types and customer needs. Customer referral programs can be an effective way to increase revenue for your travel agency, if implemented correctly.

Death By Revenue Plan

Steve Blank

In my last post I described what happened when a company prematurely scales sales and marketing before adequately testing its hypotheses in Customer Discovery. All discussion focused on “missing the revenue plan.”. Revenue Plan Needs to Match Market Type.

Developer love vs revenue


It is truly an art form when it comes to striking that steady balance between developer and community love versus generating revenue and potentially alienating those who supported you. Without the developers, you have no customers.

Drive your recurring revenues.


I have a positive fetish for recurring revenue. When I hear a company pitch a business model which I believe has the potential to acquire a customer once, and keep the customer paying for a multi-year period without further marketing expense, my ears perk up.

Eight Reasons Why Your Subscription Model Customers May Be Jumping Ship


by Robbie Kellman Baxter, author of “ The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue “ Everyone knows that retention is crucial for subscription-based companies. It can get a potential customer over the credibility hump.

Startups With Real Revenue Can Get Venture Capital

Startup Professionals Musings

Your friends and family are really the only answer until you have a significant revenue stream. Use friends, family, and angels, if possible, to get a product, revenue, and customers first before the VC connection. entrepreneurs startups revenue stream venture capital business

When Customers Make You Smarter

Steve Blank

We talk a lot about Customer Development, but there’s nothing like seeing it in action to understand its power. But the big payoff came when their discussions with medical device customers revealed an entirely new way to think about pricing —potentially tripling their revenue.

Why Customer Satisfaction Is The Foundation Of Business Success


Dozens of aspects contribute to the success or failure of a business; customer satisfaction is one of them. So, why is customer satisfaction so important? But first, what is customer satisfaction? Customers do not want to feel like another number – they want to know they matter.

How Today’s Full Customer Buying Journey Is Critical

Startup Professionals Musings

In today’s totally interconnected world with its abundance of information, choices, and marketing, how your customers buy has drastically changed. Think about how much Starbucks customers have changed what you need to consider to sell a cup of coffee.

6 Strategies Guaranteed to Boost Revenue for Your Hair Salon

Up and Running

If you already own your own hair salon, you’re wondering how to increase revenue and how to take your business to the next level. When it comes to boosting your hair salon’s revenue, selling gift certificates isn’t just a good idea, it’s a no-brainer.

Customer Success: The Secret Ingredient For Engagement 


by Robbie Kellman Baxter, author of “ The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue “ In today’s competitive market, customer engagement (or lack thereof) could determine whether your company sinks or swims.

How Do You Select A Revenue Model For Your Startup?


The revenue model you select is basically the implementation of your business strategy, and the key to attaining your financial objectives. So what are some of the most common revenue models being used by startups today? The customer advantage is a lower entry cost.

Lean LaunchPad for Life Sciences – Revenue Streams

Steve Blank

The class has talked to 2,056 customers to date. Part 5: Value proposition and customer segments in Life Sciences. This post is an update of what we learned about life science revenue models. Life Science/Health Care revenue streams differ by Category.

Research-Backed Strategies to Boost Your Gym’s Revenue

Up and Running

If you want to own your own gym or fitness center, you’re probably trying to figure out how you’re going to bring in customers, and keep them. Luckily for you, there are multiple things you can do to win over your customers. Focus on providing epic customer service.

How Online Coupon Sites Can Boost The Revenue Of Your Business


As a business, you can make use of this logic to not only drive traffic to your business but also convert most of these new leads into loyal customers. If you are setting up business in a particular town, a coupon site could help round up a list of potential customers from that town.

First enterprise customers – revenue or user engagement?


generate as much revenue as you can to prove that customers find value and are willing to pay. focus first on user engagement and the revenue and bookings will follow. No matter what business you are in, you need to ensure that your ultimate customer (the end user) is happy and absolutely loves using your product. Without love of product there is no user engagement, and without user engagement, there is no long-term customer.

Totango Accelerates Revenues for Engine Yard Customers

Guy Nirpaz

Totango provides Engine Yard’s clients a way to better monetize their applications by driving customer engagement and boosting conversion, retention and customer lifetime value ( Read Press Release ).

4 Reasons A Diverse Sales Team Will Boost Revenue


In working with them, we have identified the top 4 reasons a diverse sales team will boost revenue this quarter: 1. Connect Better with Customers. The same study cites a cloud-based software company would have had $2 million more in revenue if they met their hiring goals for sales reps.

Multi-axis Pricing: a key tool for increasing SaaS revenue

For Entrepreneurs

Scalable pricing is a powerful tool to grow revenue in a SaaS or software business. It allows you to capture more of the revenue that your customers are willing to pay, without putting off smaller customers that are not able to pay high prices. It also provides a great way to continue to grow revenue [.]. Building for Success SaaS Startup Help growing SaaS revenue saas marketing SaaS pricing SaaS revenue SaaS sales SaaS VC

How Loyal Are Your Customers? Six Tips For Measuring This Crucial “Growth Predictor”


by Jeff Sauro, author of “ Customer Analytics For Dummies “. Sure, your company has satisfied customers. The mere presence of customers (even those who’ve stuck around long enough to make multiple purchases) isn’t enough. Customer loyalty isn’t black and white.