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How One Woman’s Flat Tire Inspired A Global Trucking Movement

YoungUpstarts

You wouldn’t need a PhD to know that the driver of the car, Virginia, Ellen’s mother was out of sorts. Virginia was a strong person, but the signs were evident. Unfortunately, it seemed Virginia wasn’t going anywhere fast on that particular day. Then Virginia harkened back to that fateful afternoon in July.

Global 100
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Want to Know a Secret? Your Customers Do.

ConversionXL

Torment your customers,” Stephen Brown advocates , tongue only partially in cheek. It playfully suggests differentiation via extraordinary customer service—while creating real differentiation by entertaining its recipients. Your Customers Do. Misused, they are P. Barnum–style gimmicks. . They’ll love it.”.

Customer 108
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Want to Know a Secret? Your Customers Do.

ConversionXL

Torment your customers,” Stephen Brown advocates , tongue only partially in cheek. It playfully suggests differentiation via extraordinary customer service—while creating real differentiation by entertaining its recipients. Your Customers Do. Misused, they are P. Barnum–style gimmicks. . They’ll love it.”.

Customer 101
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Did you know that board management software isn’t just for boards?

Board Effect

Memorial Health System , a not-for-profit, independent, integrated health system with locations in Ohio and West Virginia, has also been able to expand the use of BoardEffect to many groups within the organization, with a significant number of committees and internal groups benefiting. Ask for references from other happy customers.

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The 5 Best States In America For New Business

YoungUpstarts

Even Apple has decided to move closer to many of its techie customers and brand loyalists and set up camp in the lonestar state. Virginia topped Forbes Magazine’s list of best states for business in 2013. Virginia is known for its educated workforce and diverse industry. Austin in particular is a technological and cultural hub.

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Life After the Funnel: 6 Reasons why You’re Neglecting eCommerce Customer Retention

The Startup Magazine

Guiding your customer from first impression to checkout may seem tricky, but retaining them is even harder. A successful ecommerce business is built on customer loyalty, positive feedback and repeat purchasing. However, in a competitive online landscape, only 18% of business leaders shift their focus to customer retention.

Retention 125
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Six Rebellious Beliefs That Can Change The Workplace

YoungUpstarts

Strong relationships between employees, suppliers, and customers resulted in a collaborative effort that restored a beloved CEO and saved a company. Demoulas, in favor of his bottom-line driven cousin, Arthur S. Demoulas, employees responded by orchestrating a massive boycott. Work should align with purpose and meaning.

Utah 100