Sat.Nov 17, 2018

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6 Steps To Providing Exceptional Customer Experiences

Startup Professionals Musings

For decades, efforts to satisfy customers have been built around demographics – capitalizing on race, ethnicity, gender, income, and other attributes. Today, in this age of pervasive social media and two-way communication, the focus needs to get beyond demographics into personalities. Customer personalities define customer experience, and sets what they love, and what they hate.

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5 Tips For Budding Entrepreneurs Before They Start Their Online Business

YoungUpstarts

by Monica, founder of OAW. The odds are often stacked against entrepreneurs. It’s a known fact that success rate of start-ups is abysmally low. If there is one Amazon, then there would be 100 failed to-be Amazons. But even then thousands of entrepreneurs start afresh every year to live their dream. Being a women and having built 2 online start-ups, I have realized that with better preparation odds can be tipped to a certain level.

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Weekend Favs November 17

Duct Tape Marketing

Weekend Favs November 17 written by John Jantsch read more at Duct Tape Marketing. My weekend blog post routine includes posting links to a handful of tools or great content I ran across during the week. I don’t go into depth about the finds, but encourage you to check them out if they sound interesting. The photo in the post is a favorite for the week from an online source or one that I took out there on the road.

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A Lesson In Unexpected Disasters: How To Prepare For A Storm

YoungUpstarts

It’s no secret that hurricanes cause millions – even billions – of dollars to companies a year. It’s not just about lost profits. In some cases, commercial buildings are blown away, expensive equipment is destroyed, and employees even become trapped in buildings. Are you ready for a hurricane? In this post, we’ll tell you how to prepare for a storm when it comes to your business or commercial property.

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Building Healthy Innovation Ecosystems for Your Projects

Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic

Every startup and innovation project exists within an ecosystem that either helps or hurts that project. As innovation managers, we need to keep a pulse of that ecosystem and make sure we're helping those innovation projects we're managing every step of the way. In this webinar, Nick Noreña will walk through an Innovation Ecosystem Model that he and his team at Kromatic have developed to help investors, heads of product, teachers, and executives understand how they can best support innovation in