Thu.Sep 24, 2020

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Customer Service Excellence In A Pandemic Era

YoungUpstarts

by Joanna Swash, CEO of Moneypenny. In business, a crisis like COVID 19 forces us to be creative, innovate, adapt, and do things differently. It allows us to become better at what we do, whether we are a start-up and SME or a multi-national. Whatever your size, here are 5 tips to ensure you deliver exceptional customer service during these unsettling times: Use your data to make informed decisions.

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Technology, Innovation, and Modern War – Class 1

Steve Blank

We just had our first week of our new national security class Technology, Innovation and Modern War. Given the tech-centricity of Stanford and Silicon Valley, Joe Felter , Raj Shah and I thought it was natural to design a class to examine the new military systems, operational concepts and doctrines that will emerge from 21st century technologies – Space, Cyber, AI & Machine Learning and Autonomy.

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Four Ways Business Owners Can Prepare For Retirement

YFS Magazine

It's never too soon (or too late) to start planning for retirement. Here are four options every business owner can consider.

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Technology, Innovation, and Modern War – Class 1 – Ash Carter

Steve Blank

We just had our first week of our new national security class Technology, Innovation and Modern War. Given the tech-centricity of Stanford and Silicon Valley, Joe Felter , Raj Shah and I thought it was natural to design a class to examine the new military systems, operational concepts and doctrines that will emerge from 21st century technologies – Space, Cyber, AI & Machine Learning and Autonomy.

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Building Healthy Innovation Ecosystems for Your Projects

Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic

Every startup and innovation project exists within an ecosystem that either helps or hurts that project. As innovation managers, we need to keep a pulse of that ecosystem and make sure we're helping those innovation projects we're managing every step of the way. In this webinar, Nick Noreña will walk through an Innovation Ecosystem Model that he and his team at Kromatic have developed to help investors, heads of product, teachers, and executives understand how they can best support innovation in

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Why small business owners need to own marketing instead of renting it

Duct Tape Marketing

Why small business owners need to own marketing instead of renting it written by John Jantsch read more at Duct Tape Marketing. Odds are this question has crossed your mind at one point in time if you’re a small business owner: “Should I hire someone in-house for marketing or continue to seek outside help?”. So many small business owners are afraid to hire marketing people internally.

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Calling all startup community organizers in Texas for GEW!

Austin Startup

Sign up to be a Community Organizer for Global Entrepreneurship Week in November and celebrate the entrepreneurs in your city while tapping into a global movement. Texas needs to represent! Global Entrepreneurship Week (GEW) is the world’s largest collection of events, competitions, and activities in +170 countries, reaching millions of people of all ages and backgrounds.

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Coolest Mobile Business Ideas To Consider as a Career

Women Entrepreneurs Can

There’s no one “right” path to success, but wherever your journey takes you, it’s a lot more fun on wheels. If you’re still looking for an out-of-the-box concept to spark your career, we’re here to help. Why not save on overhead with a bus or truck-based business? It worked for Good Humor’s fleet of ice cream trucks. We hunted around to find you some inspiration and decided that these are the coolest mobile business ideas to consider.

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The Difference Between MVP and MLP Explained

Up and Running

The lack of market need is the main reason why most startups fail. Business owners invest a lot into building a good product, marketing it properly , and onboarding a solid team. But what if there’s no interest? . Often, the expenses on development and maintenance of the business are higher than the potential of the product — and that’s, unfortunately, completely normal.

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4 Secrets to Startup Success

The Startup Magazine

You often hear of startups failing in the early stages, before they have even had a real chance to succeed. This can be enough to put off any aspiring entrepreneur, but there are a few key steps you can take that will give you a much better chance of finding startup success with the new business. Of course, there is no guarantee for success and you will need more than a great business idea, but there are a few secrets to success which should hopefully help you to manage the challenging early day

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Traffic Acquisition Strategy: A Data-Driven Approach to Increase Site Traffic

ConversionXL

In the big picture, “conversion optimization” boils down to getting more of the right people clicking on the things you want them to click. Dave McClure’s conversion metrics visualize where different conversion optimization opportunities lie—including those for acquisition. ( Image source ). Acquisition focuses on how to grab attention in a very crowded content environment.

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Effective ways to look after yourself in the workplace

The Startup Magazine

When we go to work every day, we don’t expect to be involved in some sort of accident. We often have confidence in our own abilities and common sense, as well as the workplace safety measures put in place by our employers to keep us safe in the workplace. However, just because we think we’re safe at work, doesn’t mean that we shouldn’t be vigilant. Worryingly, thousands of workplace accidents occur every single year, which leaves many employers struggling with health and safety issues and the lo