Customer Service Excellence In A Pandemic Era
YoungUpstarts
SEPTEMBER 24, 2020
by Joanna Swash, CEO of Moneypenny. In business, a crisis like COVID 19 forces us to be creative, innovate, adapt, and do things differently. It allows us to become better at what we do, whether we are a start-up and SME or a multi-national. Whatever your size, here are 5 tips to ensure you deliver exceptional customer service during these unsettling times: Use your data to make informed decisions.
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