How to Successfully Engage With Your Customers Online
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NOVEMBER 24, 2020
Bringing in customers is important. Holding onto those same customers is even more crucial. Which is where customer engagement comes into play. Engagement is the act of building authentic relationships with your target audience. It involves any and all communications that you leverage throughout the pre and post-purchase process. Which can be disastrous if you’re delivering different messages or even a misaligned tone through every channel.
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