How To Create A Better Customer Experience For Your Startup
YoungUpstarts
AUGUST 18, 2020
Customer experience is one of the most crucial factors determining the success of an organization. No matter how good the quality of your product is, it will be in vain if you offer poor customer experience. According to a study conducted by PricewaterhouseCoopers, 42% of customers are willing to pay more for a more friendly and welcoming customer experience, while 52% would pay more for speed and efficiency in the customer service they receive.
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