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Make ‘Em Say Wow: 11 Tips For Building A Strong Service Team

YoungUpstarts

If you want to combat this at your business, you have to make providing great service a point of pride for your employees. Yet many leaders and employees seem to fear it. And if an employee is not confident in his abilities and decisions, he often does not want the responsibility of being empowered. Acknowledge achievements.

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Can You Really Overhaul A Nation’s Customer Service Culture?

YoungUpstarts

In a harsh global economy, great service is the price of admission. And if you’re a leader at global enterprise, no doubt you’ve gained more than a few gray hairs worrying about it. Before the global recession, Mauritius was a popular vacation destination for Europeans. Singapore Airlines had to compete globally from day one.

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