article thumbnail

Make ‘Em Say Wow: 11 Tips For Building A Strong Service Team

YoungUpstarts

In addition to this great program, LUX* Maldives implemented an Instant Recognition Program. This is something that LUX* Maldives has done very successfully. LUX* Maldives structures its orientation program around service. It is all part of CEO Paul Jones’s firm belief in cultivating an attitude of gratitude.

Maldives 100
article thumbnail

Can You Really Overhaul A Nation’s Customer Service Culture?

YoungUpstarts

In a harsh global economy, great service is the price of admission. And if you’re a leader at global enterprise, no doubt you’ve gained more than a few gray hairs worrying about it. Before the global recession, Mauritius was a popular vacation destination for Europeans. Singapore Airlines had to compete globally from day one.

Mauritius 205