YFS Magazine

APRIL 6, 2022

YFS Magazine YFS Magazine International investors and entrepreneurs elect Mauritius as their prime destination to start a business and here's why the country is booming with potential. Plan global Global Business offshore company formation recommended

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YoungUpstarts

FEBRUARY 19, 2015

In a super-connected global economy, a company is only as good as its reputation for service. One recent success story is Air Mauritius, a national airline for the island nation Mauritius, located in the Indian Ocean. Not only did Air Mauritius improve its Skytrax rating from the merely average 3 stars to the far more prestigious 4 stars, it realized an $8 million profit. The Air Mauritius journey highlights some key lessons: 1.

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YoungUpstarts

OCTOBER 11, 2012

In a harsh global economy, great service is the price of admission. And if you’re a leader at global enterprise, no doubt you’ve gained more than a few gray hairs worrying about it. If you’ve never heard of Mauritius, take note. Before the global recession, Mauritius was a popular vacation destination for Europeans. The nation and the people of Mauritius needed to set themselves apart, to express their service brand and culture to the rest of the world.

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YoungUpstarts

APRIL 15, 2015

When I worked with Air Mauritius to kick off its service revolution , they started by addressing the communication problems in its dysfunctional culture, which manifested as bickering, finger-pointing, withholding information, etc. For example, Air Mauritius had captains to start greeting passengers as they board the plane. Your Service, a global service education and management consultancy firm with offices in the United States and Singapore.

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