article thumbnail

Why Customer Experience Is the Key to an Amazing Business

Duct Tape Marketing

Self-serving comment alert: That’s why it makes so much sense to find and hire a marketing consultant who preaches strategy before tactics.). So I started urging them and now anyone who will listen to choose a customer about once a quarter and make them a customer experience guinea pig of sorts. Floss with your customers.

article thumbnail

Take Your Profit First, Always

Mike Michalowicz

A new hire starts, because the money is there. A new hire won’t be made because the money is not there, and perhaps the entrepreneur will conclude was unnecessary in the first place. I became my own guinea pig for Profit First. The new equipment purchase is justified because the money is there. It is an afterthought.

Guinea 155
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Lessons Learned: Validated learning about customers

Startup Lessons Learned

Start using some of those customers as guinea pigs for a self-serve version of the product. Perhaps they’ll be able to hire someone especially skilled in the marketing skills needed to find this positioning. Without that, they probably won’t achieve significant scale.

Customer 167
article thumbnail

Insights from a recent CIO meeting

BeyondVC

Part of a VC’s job besides helping management with strategy and hiring people is to help with customer introductions and strategic partnerships. While being in New York can be a disadvantage in terms of finding new companies and hiring great industry people, it is great for our access to customers and the Fortune 500.

Guinea 60
article thumbnail

15 Entrepreneurs Explain Why They Started Their Business

Hearpreneur

of endlessly trying different brands of lashes and adhesive (which hurt my business profits) and unfortunately my clients were the Guinea pigs who were getting inconsistent results because of it (which hurt business profits even more!). My former colleague, AlfonZo Rachel reached out, and hired me to be his PR representative.

article thumbnail

Transcript of How to Create Ridiculously Good Content

Duct Tape Marketing

I wanted to make myself the guinea pig. And they start a company and they start hiring people and they don’t even really think about it like, “I’m a leader” it’s more of an “I’m in charge” How does somebody change that view, or start kind of internalizing this, how to be a leader?

article thumbnail

14 Entrepreneurs Describe The BHAGs (Big Hairy Audacious Goals) For Their Business?

Hearpreneur

It could be more revenue, hiring clients or launching a new product or service, where setting goals presents a fresh opportunity to achieve different objectives. I have some personal travel goals as well – I want to build a raft and sail from Indonesia to Papua New Guinea. Thanks to Will Hatton, Hotel Jules ! #14-